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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1746 Showing 34,901-34,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technician, really helpful and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and done The work in a timely manner great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service and enjoy tv on wall did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that came to my house to do the work was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation could have been better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician failed to properly configure the home theatre system and there was no center channel sound and several problems with the Logitech Harmony Remote. This required a second visit by a different technical team to correct the errors and complete the installation and system configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want it done right.....I’m just saying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HIGHLY UNPROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was suppose to mount a 55" LG Oled TV to an existing bracket that already had 4 lag bolts screwed into a stud. He was also was supposed to install a 9.2.4 sound bar system. Geek squad only sent one installer. The installer needed my assistance to move the bracket 3" lower and needed one of my Grandsons help to lift and mount the "oled" tv onto the bracket. The sound bar system was not installed as the agent received a phone call stating he was behind schedule and had to leave. This occurred after opening the box and leaving parts strewn about from the sound system and unused parts from the EXPENSIVE FRAGILE OLED TV. A most terrible experience to say the least. Highly unprofessional !!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go. These guys take all the stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great very professional did excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was helpful friendly and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient can watch t v from any place in the room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and got the job done efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't do everything ordered, very disappointing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was great. In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fit. Good sound and good picture I haven’t reset a thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was great. Very punctual and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job. They definitely maintain the expertise in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very polite and informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice for the price. The volume needs some work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the Geek Squad Installers would be able to give advice for the height of the TV. Plus, wish they took extra time to make sure the tv was actually 100% level. 65" flat panel tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation was professional and consd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my use and enjoyment. have enjoyed immensly

    I would recommend this to a friend