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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1751 Showing 35,001-35,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly, knowledgeable, good, complete service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv unmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient! Would recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv not mounted straight, a little off, but will past.. and the coust is too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, Professional service and neat work. fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed with the very few problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was wonderful! He answered all my .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! The tech was very helpful. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service installation technician!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE. VERY WELL DONE. I AM VERY HAPPY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a advertised. I am pleased with my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my new home, wanted tv s on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound system for tv sony bravia 4k.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound for this systen that i bought with tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too long to schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too long the time to schedule delivery. I had to waste 3 hours todo it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Good job and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working excellent. I can swivel it many ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast delivery. A+ No issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great television mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product that I would recommend to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did Not Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did bring the tv inside and mount it to an existing mount. They did not set up the internet on a smart tv. I feel the service was worth no where near the cost.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted My tv's with such professionalism.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless installers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived on time as indicated. We reviewed what needed to be done. The most importance thing is to dispose of the large old TV set. If they are not able to do it, I would have refuse the delivery and hire someone that are able. The installers appeared to be able to moved the old TV and install the new TV. After the TV is mounted to the wall, the installer told me that they are not able to take the old TV away. Giving all kinds of excuses of the unit is too heavy, we don't have room in our van, we could not lift it up the van... They left the old TV on the sidewalk and took off. It is the most unresponsive service I have ever experienced. They are not Geek squad...THEY ARE WEAK SQUAD.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the initiative to share this with us. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced with this. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item! It worked great for me!

    I would recommend this to a friend