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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members of the Geek Squad delivered and mounted my new tv to the wall. They both were very friendly, professional and thorough. Once they set it all up, they went over all the important options I needed to know to operate my system. Thank you so much for doing a wonderful job! I really truly appreciate it! Take care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very knowledgeable and I'm very pleased with how they installed the wall mount and my new tv. They were friendly and very customer service oriented. They made recommendations for the wall mount and soundbar, which I elected to purchase. Very happy with the results. Would highly recommend using Geek Squad for tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very careful with entire process - uninstalling legacy 80"TV and installing new 85". We ended up replacing with a newer wall mount that was an excellent choice on their part. They were extremely kind and patient and shared our enthusiasm for our new purchase. We received reminder calls and emails but best part was actually speaking to the techs a few days before they called to review what was needed and we were able to plan accordingly based on the call. Great job geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy as my new tv failed right out of the box. The geek squad came, installed my tv mount & new 75 inch Samsung tv. Made all the connections & began setup. Something on the tv was not working. They said I just needed to stop in the store & do the paperwork to get a replacement tv. They came back with the new tv, removed the bad one & replaced it with a new one. The new TV performed flawlessly. They went over everything with me & then they packed up everything & left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85in tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read a lot of reviews and was skeptical to get it done through geek squad. Ended up taking a chance and really glad I did. They showed up on time, took my old tv and mount off and moved my old tv upstairs. They installed my new tv with a new mount and cleaned up all their work with a vacuum. They offered to take the boxes with them as a courtesy. Overall really glad I chose them. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the worry out of the process by having them install it! They were great and were very efficient in the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Such professional and neat work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The picture is great. It is very clear and bright colors. It is easy to add apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professionalism, performance & personality! Worth every penny ⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach and Andrew were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Andrew came and mounted our 75" TV above the fireplace on a tilt wall mount. They were friendly and very knowledgable. They got right to work and finished the job quickly. I was confident in their abilities and enjoyed chatting with them as they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BEST BEST installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD ARE GREAT. First, if you sign up for the yearly service not only do you get your warranty extended but they do installations. We just moved into a home and had bought three kitchen items plus a wall mounted TV. Their installers were professional. ON TIME, clean, courteous, and gracious. I cannot say enough good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very good at installing my TV and all accessories. They took time and provided me some options on the install. They listen to my wants and we concluded with a setup that looks great. They provided me help with installation and necessary downloads. They were on time and cleaned up after them self. Very satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad TV wall mount installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians that delivered and installed our new tv were very professional and thorough. The installation required some additional items, plus an exchange of one item. They returned to the shop, returned the one item, obtained the additional items needed to complete the installation, and promptly returned to complete the job. Great techs! Nice job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, very nice guys, excellent customer service, installed my tv in a perfect position and made no mess. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent, professional and very knowledgeable. They knew exactly what they were doing. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted and Sound Bar Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys were very prompt, communicated very well and were so knowledgeable and helpful. They made it so easy! Would totally recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was super professional and quick at installing my tv mount. I would definitely recommend and use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Best Buy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was delivered, mounted and set up by the agents. Definitely worth the cost paid. Timely service and helpful information with set up. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, wall mount and and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were awesome !! They were thorough and made sure that the measurements of the TV mount, and, the TV itself were well centered on the wall, and that my eye was “perfectly centered “ for viewing the TV for watching programs. Both were polite and professional gentleman They cleaned everything up before they left, and, answered any questions I had. Wonderful guys ! Worked efficiently and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs installed my new TV, and I highly recommend this service. They were on-time and fast and efficient, especially when I needed this big TV hoisted above the fireplace mantle and mounted on the wall. Before leaving, they made a point of showing me some of its best features. They went to an app showing 4K video and another app playing Dolby Atmos sound, and I was blown away.

    I would recommend this to a friend