Customer Ratings & Reviews

Collin was very quick and methodical when hanging our 5 TV's. He took great care in making sure they were hung were we wanted them.

Great mount and the team that came to install it were nice and professional.

Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

The Geek Squad team are professionals. As soon as you tell them what you require, they would advise you of any better way of completing the job, if there is any other better way. They then do the job neatly and as professionally as possible. I will always use them.

Lamar from Fayetteville geek squad did an excellent job! He made sure the back wires were correctly placed behind t.v. And was very careful. Made sure t.v. Worked properly. He explained and answered all my questions. Pinehurst needs Geeks like him. Thank you Lamar.

Outstanding service great tech very professional Worth the service fee

This was a replacement of a similar sized TV which was already mounted and connected to my AV system. The agents were able to quickly add the mounting hardware to the new TV and mount it, work with me to figure out how to adapt the connections to the existing AV receiver and video components, get me through an initial setup, and give me some pointers on using the apps. The agents were courteous and competent and efficient, and respectful of COVID-19 masking.

The installation was fast, clean, and considerate. I also had the removal of the old equipment and it was efficient. After the install the squad reviewed the program to show differences, provided recommendations on how to use the controller, and made sure it was connected properly.

The agents that came out to my house twice to help me mount my TV over my fireplace were fast, efficient and respectful of my home. That asked my input before drilling holes and asked if i was happy with alignment before solidifying placement. Great customer service- enough so i told my mom i only want them to come out to her house to install a TV over her fireplace. Thanks for having me get the a Total tech package Best Buy.

The agents mounted my tv expertly and attached my devices, then gave me a quick education on how to use the remote. Very well done !

Thank you Kirk!! You did an outstanding job delivering, mounting, and setting up my brand new Tv! Thank you for going the extra mile and listening to how we wanted it set up. It was great to meet you, you are nice guy and we appreciate everything and all of the hard work and effort you made for us.

Great job by the guys who replaced my older TV with the LG C2 OLED. Not only did they quickly unmount/mount the TV's, but made sure all my components were connected and tuned, through my soundbar. They had me contact my cable company to troubleshoot an issue with my cable box, resolved later that night. Guys were very professional

Geek Squad recently mounted a 65' Sony X900H for me, along with a Vizio 5.1 channel soundbar. They were done in about an hour and did a very professional job. We confirmed expectations upfront and I was asked a couple additional questions later to confirm my preferences and before you know it, the TV and soundbar were mounted, the wires were hidden and they were gone. My first Geek Squad in-home experience and I'd definitely use them again. About as smooth an experience as one could hope for.

The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

The agents were very professional and did a great job mounting our new TV. They kept us updated about their arrival. We did schedule our set up through our local Best Buy store with local agents. Doing it online contracts an outside agent and they cancelled many times previously and our only contact was a person from a foreign country. It was horrible! Always go to your local store otherwise it is a nightmare! Do not go online!

The agents mounted my tv on the wall. They were very professional and eager to help and explain how everything worked together

We were so pleased with our experience with the geek squad, delivering and completing our installation of mounting our 83 inch tv and sound bar! They provided knowledge and quality work from start to finish. We appreciated their experience and careful handling in our product and are so happy with everything! Thank you!

The agents did a great job mounting my TV and connecting my sound bar

TECHNICIANS WERE KNOWLEDGEABLE, FRIENDLY & PROFESSIONAL

Mr Jason and Mr Carter were excellent explaining what they were doing as they installed the wall mount. They welcomed my questions. The two of them were VERY PROFESSIONAL!