Customer Ratings & Reviews

The agent did a great job mounting and installing, providing great suggestions along the way.

The technician that came to do the installation was extremely professional and did an outstanding job on both the installation and explanation of all the connected devises.

The agents mounted my TV and connected it to all my devices. Very Professional!

The technician was quite pleasant to work with and walked me through the early steps on using our new 48" LG TV. So glad we opted for in-house installation that would have taken hours for me to fumble through. Well worth the expense! We also had to upgrade our cable box to align with the new TV

Excellent service. The guys were knowledgeable, friendly and efficient. Even came prepared for me to need extra cabling.

DELIVERD , UNPACKED AND MOUNTED SET UP SOUND BAR AND BASS SPEAKER ALL IN SHORT AMOUNT OF TIME. KIMO THE INSTALLER WAS SPOT ON TOK AWAY THE BOXES AS WELL A ++++

Both techs were friendly and professional. They mounted the tv and connected the games. My grandchildren were very happy

The Geek Squad did an awesome job putting everything together! They are polite, professional, and very efficient in what they do.

Geek squad was efficient neat quick and made sure all was working properly before they departed. Highly recommend using geek squad

The gentlemen that mounted the TV in my bedroom did a great job. They were very polite and took the time to make sure I understood how to operate everything. If I had one negative thing to say it would be that one of the three guys didn’t wear booties and I am a strong believer of no shoes in the house. Another guy also took the time to straighten out the TV that was previously mounted in my living room because it was crooked. He also zip tied all the wires up to give it a neater appearance without me ever asking, which was extremely nice of him.

Both techs were personable, efficient, and knowledgeable. They had my new TV installed in very little time and then took time to orient me on the usage of it.

Great service this is the fourth time because of moving . Very professional installation just a great service .

Absolutely phenomenal experience. Everything from the setup in store to the actual day-of install was handled with precision and care. The agent's installing the TV showed up early and provided a wonderful experience. Their expertise and recommendations were wonderful, they truly cared about my wants and needs. The install was quick and they did a great job cleaning up and testing everything before they left. 10/10 would recommend Geek Squad TV installation.

I would not hesitate for even a second, to have JJ install another product. He was professional, knowledgeable and extremely considerate when I asked questions.

I bought a very large tv that I wanted to get mounted on my wall. I thought I would have 2 technicians to handle the bulky size of the tv- but they only sent out 1 guy. I had my doubts, but he did a great job! He even spaced the wires from my tv to the soundbar evenly- (even though there is only a 1”gap between them)- very efficient and nice guy!

Excellent job very happy . Installation well done great attitude Professional way.

TV is perfect excellent quality excellent picture very easy to learn remote is awesome

Josh and Noah were awesome! They were very professional with the install and did such a great job! They also even mounted our Dtv box to the back of the tv. They also zip tied the wires to make it look presentable. Got our remotes working. Set up some settings on our TV and even cleaned our screen. Plus they were super friendly and you can tell they really take pride in their work! We couldn't be happier!

Local Geek Squad is fantastic! They know what they are doing. Very professional. Too bad that Best Buy customer service is so dysfunctional. Go to local store for help - do not use the 800# for customer service. So glad I purchased the Geek Squad assistance.

My install was absolutely great. The techs were friendly. They were respectful of my new home. They were fast, efficient and informative! Made sure the tv was delivered within the time frame provided, communicated with us during the entire process, made sure everything was working, provided suggestions, and cleaned up afterwards. It was my first home service from geek squad and I’ll be using them again