Customer Ratings & Reviews

The associate found that there was a problem with my existing mount which could have damaged my new tv or anyone using it. He corrected the problem and expertly installed the new one. That's the kind of professionalism you get with Geek Squad.

The Agents were very professional. They were very knowledgeable and they mounted my television without incident. They kept the area clean while they worked.

Agents mounted new TV and connected all our devices. They were very courteous and knowledgeable.

The installation was fast, clean, and considerate. I also had the removal of the old equipment and it was efficient. After the install the squad reviewed the program to show differences, provided recommendations on how to use the controller, and made sure it was connected properly.

Totally professional team, came on time, performed install and left, only after reviewing setup.

The guys re-mounted the TV lower, which was where we wanted it. All wires were run through the walls so it looks professionally installed.

The team that delivered and set up my equipment, (Ray and Anthony) were not only professional, but they enjoyed their work, or I should say craft. The process was clean, expedient, and fun. In the future when I make another purchase I would prefer this team to complete my install. Thank you Best Buy for people like these.

The agent did a great job mounting my tv and connecting all my devices

TV is great quality! We are using it in a collaborative space in our office for small group meetings that need to mirror laptops. Best Buy installed it for us as well and they were timely and efficient!

The guys who came out, you could tell one was the lead and another junior, were very down to business upon arrival. I had pre-mounted my Soundbar to show where the tv would go. By the end of the install they gave me a couple tips on my TV connections, had it mounted just as asked, and cleaned up the packing. Nothing left for me to do but enjoy my new TV

They arrived on time and were very efficient with the installation and patient with me, taking time to explain how the tv worked before they left

The agents mounted and installed my tv and sound bar. Im so happy with the service and knowledge. I think my tech was Collin. Great asset to Geek Squad.

The installation went very well. The Squad was very professional and knowledgeable. I was extremely pleased with the finished work!

My first “installation and set up “ appointment was dismal and I was too livid to even write a bad review. Then I was informed I could get a “redo”. Clyde was fantastic! He set and synched everything up, explained what he was doing and taught me how to do things myself. I call him the redeemer and restored my faith in Best Buy.

Local Geek Squad is fantastic! They know what they are doing. Very professional. Too bad that Best Buy customer service is so dysfunctional. Go to local store for help - do not use the 800# for customer service. So glad I purchased the Geek Squad assistance.

The 2 agents reviewed my fireplace, easily advised the best mounting position and even when using the job to train a new geek squad member, finished in record time with incredible results. Would definitely use the Colma geek squad again.

Our agent Joshua did a fantastic job setting up my mothers new tv and stand. He explained how to operate the new tv and remote in a manner that was easily understood, making sure to give us his information, and if we had any any questions to contact him. He also made sure the area was organized and clean. All the cords were bundled and garbage was hauled away.

Geek squad installed the wall mount and connected my 55inch Samsung TV to it perfectly. Service was completed quickly and satisfied with the result.

Thank you Kirk!! You did an outstanding job delivering, mounting, and setting up my brand new Tv! Thank you for going the extra mile and listening to how we wanted it set up. It was great to meet you, you are nice guy and we appreciate everything and all of the hard work and effort you made for us.

The two installers were knowledgeable, thorough and quick. I would recommend this service. What a breeze!