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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous work, very knowledgable. TV was installed on wall quickly and all stations were programed, and then we were taught how to access channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV install and remounting old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! Michael and Jen phoned to let me know they were near, and they arrived on time. They showed appropriate respect by wearing masks and shoe coverings. They explained all of the work as it progressed, and went above and beyond expectations by finding some screws for my old TV stand so the old one had a stable home. Really enjoyed talking with them. There presence and work is what one hopes for in their home or in stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I booked GEEK squad to mount our new tv. Our guys were fantastic, courteous, knowledgeable, quick and did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for 70 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mount , works well and install by geek squad . Looks nice snd flush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installation cannot be outdone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Lunsford's team was outstanding. The installation was handled expertly, knowledge centered and more positives than space allows. Their support, followthrough, profficiency, and experience was evident in each stage of the process. I will recommend their service always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, very professional. The Geek Squad mounted and connected my new TV, and were helpful and knowledgeable about any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, courteous and prompt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad did a great job installing my 55 in Sony. He was professional, courteous and cleaned up afterwards. I'll use Geek Squad again I'm sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did competent and prof. Work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squaders showed up with the TV and tools. They moved the old TV upstairs to the walk-out attic, covered the old TV with the packaging for the new TV, then installed the new TV, making sure it was level with the room. Then the senior person took the remote and gave us a lesson on how to use the set, get to the internet, and how to program the TV to do various functions. When they left, they took it all with them, and we are happy campers. All work as advertised and we are in good shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were friendly and considerate. They removed our old tv, mounted the new one and set it all up. They even provided some suggestions on types of speakers which would work well for our living arrangements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was a consummate professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was reluctant to pay $199 to have the television mounted when I could have friends do it at a fraction of the cost, I relented and I'm so glad that I did. Best Buy gave me a window when the installer would arrive and the day of they notified me multiple times of the exact time which was precise. Once he arrived, he was professional and had the television mounted and programmed in 40 minutes. He showed me how everything worked, cleaned up and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service staff were fantastic and did a great job. They arrived when they said they would and had our TV up quickly. They were clean and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Time for the Super Bowl!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing. Perfect installation and setup along with easy to understand and helpful instruction. Our purchase experience via phone was outstanding and delivery was made in time to enjoy a new 65 in. screen for the Super Bowl! Kudos to all at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived at the designated time on schedule. The two men delivered, unboxed, and installed the new tv. They set up the tv while explaining the features of our new unit, They were courteous and very efficient! We were thrilled with the work they performed and will be sure to utilize this service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a student at the university of Florida, two hours from Tampa. She wanted her tv hung on the wall in her apartment but had no idea how. We were going to drive there and install for her and after thinking about — buy the right drill bits, gas to get there, lug the stuff up to her apartment, lunch and dinner for her and her friends, loading her up with groceries— it was by far cheaper and faster to send Best Buy to do the job professionally. They were able to accommodate her next day and in the time slot she needed. They were in and out and she’s happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, professional, and courteous. Final outcome has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend the Geek Squad to everyone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad come to my house 3 times in the last month (1 more visit to go). All the personnel have been WONDERFUL!! We are older and cannot install TVs and our technical knowledge is sparse; each time, the staff took their time with me and did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Design Team gets an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and the team went above and beyond to help modify and upgrade my living room audio and video system. With a new tv and receiver/amp, I have excellent quality tv/audio and Ben helped ensure the equipment fit perfectly into my living room. I would highly recommend Ben and his team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents asked me where I wanted the mount placed and then made sure that the setup was aesthetically appealing after, gave me the rest of the pieces they didn’t need for the install, and threw away the box for us after setup and even helped me out with remote setup when they finished the install. They were really nice and wore their masks the whole time. I would definitely recommend this service. The guys that came to our house definitely went above and beyond just installing the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient mounting of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV mounted on my chimney which was a little more complicated than going on a wall. The guys who did the installation did an excellent job and got the TV mounted the way I wanted it. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NO Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to have professionals come in and one, two, three it’s done and installed correctly. With the installation package if any problems arise they return kindly to fix. My 7 th install, never one issue. Orlando’s Jessee in W.50 store is a real genius in this area. Yeah

    I would recommend this to a friend