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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Wall mounted a 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great. I am fairly handy, but I didn't want to take a chance on mounting a large TV to wall without a second set of hands. They showed up, mounted the TV on the wall and got everything hooked up without a problem. They even gave me options for the placement that I hadn't considered, and now, I'm glad I went with their suggestion. I have the total tech support, and I think the service was worth every penny of the $50 I paid. The tech support package paid for itself with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents reviewed my fireplace, easily advised the best mounting position and even when using the job to train a new geek squad member, finished in record time with incredible results. Would definitely use the Colma geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The premium installation was great! They even had premium HDMI cable ready on hand which really enhanced the picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, and the tech who set it up knew all about it, giving me a lesson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and professional installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and professional installation service. Techs were very patient and did solid work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is stunning—crisp picture, vibrant colors, and immersive sound. Perfect for movies, sports, and gaming. Setup was easy, and the size makes every show feel cinematic. Whether 56 or 90 inches, it transforms any room into a theater. Absolutely worth it. Five stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, friendly, talented.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent worked in a focused manner, answered questions without hesitation thoroughly and clearly. TV and mount work flawlessly. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew did an exceptional job. So very pleased with the level of attention to detail and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose hooked up all the devices after mounting the TV. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure I was happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed my television mount did a great job. They made sure I knew how to move the TV safely and they cleaned up the packaging and tok it away. My only complaint is that I purchased the mount at home when they arrived. The receipt didn't have a proper order number. The TV mount went on sale two days later at Best Buy and I couldn't price match because customer service could see the sale and purchase for something, but the order wouldn't come up U missed a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and efficient, easy and not a pain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent installed my television quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed agent mounted and installed my television and connected the blue ray players as well. He removed the television box as well. Recommend Best Buy include provide neat cord/wire covering to make the installation look even more professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that was sent was the most professional I have ever had in my home. He was prompt and polite. He did a meticulous job and cleaned everything when he the job was complete. He spent time helping to get the tv and apps working and to make sure I understood everything completely. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you value your time, this is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already done this but will do it again. The agent who delivered and installed my TV was outstanding. He set up a base to attach the TV too which worked perfectly AND he knew how to do it quickly. The TV went on the base perfectly. He also connected the TV to the internet and set up the parameters for the TV. Lastly, he carried out an old, bulbous TV by himself when he was supposed to have someone with him to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad gentlemen were fantastic! Very neat, courteous and efficient! I do need them to come back out to hook up my Bose Base Booster box, as it is not working. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Frank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armondo did a great job and it wasn’t an easy one. It took two visits because we needed to get an electrician out to run power the the area. He explained just what the electrician had to do and it worked out perfectly. Armondo is very efficient with his time, very detail oriented, courteous and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director of Residence Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly and efficient! Geek Squad was able to mount one of the biggest TVs we have ever seen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very professional technicians installed my tv mount perfectly and then hung my 82” tv. They tested it and ensured all wiring was out of sight...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with my recent TV install with the Geek Squad. Guss was extremely personable, professional and completed the job in a timely manner. Also left things very tidy!!!

    I would recommend this to a friend