Customer Ratings & Reviews

The agents mounted my TV and connected it to all my devices. Very Professional!

The agents were very professional. They came and quickly mounted and setup the TV. They cleaned up after themselves.

First I had third party installers came that was hired by Best Buy to install TV and Door camara and they had no idea what to do. Tv wasn’t centered so they came to fix it and couldn’t fix it. Finally third time I only asked for geek squad (had to wait lot longer because of pandemic) and they installed TV mount exactly the way it’s supposed to be installed. Door camara was also installed by geek squad since third party installers couldn’t do it. Happy with geek squad service. Please try not to hire third party. Thank You.

Installation was done in a fast and professional manner. Very pleased with their mounting and TV setup experience.

The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

Super nice guy who installed and we even had an issue that a different tech handled. Also super nice, even were great with the dog.....

The Geek Squad team arrived at the designated time on schedule. The two men delivered, unboxed, and installed the new tv. They set up the tv while explaining the features of our new unit, They were courteous and very efficient! We were thrilled with the work they performed and will be sure to utilize this service in the future.

The guys who mounted our TV were great. Knew exactly what they were doing, set up the TV went through its operation and adjustment and left everything as though no one had been here!

Absolutely love it!! The gentleman installing could not be nicer. Incredibly knowledgeable as well as thorough! Also, my cat doesn’t come out for anyone.. meanwhile she and him became best friends! That is a great tech!

Second time was a charm these two guys were on it and everything worked. Very professional and curtious. They wanted to make sure we were happy with the tv and sound bar installation.

Each and every product I purchase from Best Buy I have Geek Squad install superior purchase ,superior installation , superior service

The two gentlemen who installed my TV mount were both friendly and professional. They completed the job quickly without sacrificing quality. They made sure the TV was perfectly level, neatly concealed all the cords, and even plugged everything back in to test it before heading out to their next appointment. I really appreciated the attention to detail and smooth service from start to finish.

The agents that came out to my house twice to help me mount my TV over my fireplace were fast, efficient and respectful of my home. That asked my input before drilling holes and asked if i was happy with alignment before solidifying placement. Great customer service- enough so i told my mom i only want them to come out to her house to install a TV over her fireplace. Thanks for having me get the a Total tech package Best Buy.

The agent that was sent was the most professional I have ever had in my home. He was prompt and polite. He did a meticulous job and cleaned everything when he the job was complete. He spent time helping to get the tv and apps working and to make sure I understood everything completely. I highly recommend.

Armondo did a great job and it wasn’t an easy one. It took two visits because we needed to get an electrician out to run power the the area. He explained just what the electrician had to do and it worked out perfectly. Armondo is very efficient with his time, very detail oriented, courteous and on time.

Geek Squad came and installed my wall mount in a professional manner in the agreed time. They did a great job and I would use them again

I was very impressed by the efficiency of the geek squad at my home. They were very neat and accommodating of my personal viewing needs.

The agents installed the equipment with associated audio components and satellite equipment efficiently while guiding me all the steps to achieve my wishes. The primary associate then insured that I fully understood how the new equipment functioned. Very pleased with their service including cleanup.

They did a great job. However Best Buy charged us an extra $129.99 because it was over a fire place. Geek Squad didn't have to do anything extra - they were in and out is an hour and a half as they were able to use our existing mounting. We feel the extra $129.99 was just a money maker for Best Buy.