Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    100%

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both technicians great. very knowledgeable and helpful, easy to understand, able to answer all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great! They installed three tv’s for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv’s and mounted them on the wall. They showed me how to work my tv! They were very nice and knew exactly what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott from the Geek Squad was fantastic! He was installing two TVs for my 90 year-old parents and was very considerate of the noise and mess that was created. He even offered to help us move some furniture for them... very professional, considerate, and accomodating. Ask for Scott!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Reviewers receive specified promotional value for published reviews, including entry into drawings. Please allow up to 20 days to receive promotional certificate. My Best Buy members submitting reviews are subject to My Best Buy Program Terms. Limited time offer. Incentive value varies. Subject to change without notice. Some limitations apply. Best Buy may withdraw offer prior to expiration. 2. We will email you to notify you that your review had been posted or if someone replies to your review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always relax when the Geek professionals set up our equipment. They do a thorough job and explain how to utilize it correctly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my 70 inch tv with the best buy mount that I purchased without any problems. they also made suggestions for the height of hanging, along with other mounting options based on their experience. they also connected the internet and made sure the channels were clear, and provided a tutorial for usage. James and his assistant were great, and provided a contact number if I had any issues or questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome at setting up and mounting. They were very professional and thorough with the set up process. Would recommend anyone to use geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man sent to set up the tv was extremely efficient and knowledgeable. My only minor complaint was it really needed two people to set up the tv as i had to help him attach it to the wall. Regardless, I have no hesitation recommending the BestBuy servive to set up a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already sent a commendation letter to our local Best Buy on the service provided by the Geek Squad in installing my huge TV on my existing bracket. They hooked up my TV helped me install my apps and I was up and running in no time. Thanks to my huge TV purchase, they also hauled away my old overly huge TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's TV wall mount installation service offers a seamless and professional experience. The technicians are skilled and ensure precise mounting. Geek Squad's installation is recommended for those seeking a reliable and expertly executed solution for their home entertainment setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerry Whalen and his assistant Ricky went above and beyond while installing 2 new mounted televisions in our home. Very professional and eye to detail. Very pleased with the service and results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job in the installation of a new 65" tv, wall mount, sound bar, and 24" tv. They handled the xfinity remotes well and helped install several streaming services too. Two minor issues were that the cable box that he mounted to the back of the 24" tv is now falling off after just a few weeks and they did not have time to explain how to adjust the sound bar to better pick out dialogue from the background music and noise. I guess I expected more for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV in a timely mannet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and set up the programming and explained all the buttons on our remote and how to use them . Both men were very knowledgeable and took their time to answer all our questions. They centered the TV on the wall perfect. Great experience working with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courteous!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad really did a good job of installing my TV. They showed up when they said they would, had all the necessary parts and tools, and had it hooked up and running in about a half hour. They made sure I knew how to program my TV choices and answered any questions I had. Professional and courteous all the way through, well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Competent and professional. Worth the extra expense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Professional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, we had some trouble as one of the guys had a medical emergency. However, Best Buy was able to get someone to a home eventually and the guys did great job. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery and customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them 3 times now and the service has just gotten better and better. All 3 sets of employees that delivered my items were professional, fast and they set up my products and answered all my questions without hesitation. They cleaned up after themselves- no mess left behind. They showed up on time! No delays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend our installer Nate and his assistant enough. They were polite, punctual, cleaned up as they went along, even using a vacuum as they were drilling to clean up dust. They even organized all of the cords and cables, including the ones connecting equipment that they were not installing, so the area was neater. They were very patient showing us the features of the tv and how to work the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount my TV, FIXED MY COMPTURE & PRINTER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad have been an on-team when I need help with my computer or printer, or TV, they are Johnny on the spot, I do not know what I would do with-out them, Thanks Guys and keep up the good work!!!

    I would recommend this to a friend