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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 38,688 reviews
  • Rated 5 out of 5 stars

    Perfect installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for 70 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mount , works well and install by geek squad . Looks nice snd flush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were quick,and on point with set up and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad authorized installers came on time and did a great installation job. They hid the wires and the Sony 77 inch looks great, They had to bring the tv up to the second floor. They really knew what they were doing and cleaned up before leaving. Well worth the extra price of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Premium TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi - I just had my new 50-inch 4K TV delivered & and installed by a Geek Squad member (Rocky) yesterday. What a great experience! Rocky was on time (even called me to give me a 15 min heads up) he was professional, knowledgeable and very courteous. He made sure I was happy with the positioning of the installation and gave me many helpful tips for my TV. He left my home the same shape it was before installation, no trace of trash or parts left behind (he removed the large new tv box and hauled away my old broken TV. I'm so pleased with the installation service and my new TV - thank you Rocky!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recently mounted a 65' Sony X900H for me, along with a Vizio 5.1 channel soundbar. They were done in about an hour and did a very professional job. We confirmed expectations upfront and I was asked a couple additional questions later to confirm my preferences and before you know it, the TV and soundbar were mounted, the wires were hidden and they were gone. My first Geek Squad in-home experience and I'd definitely use them again. About as smooth an experience as one could hope for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott from the Geek Squad was fantastic! He was installing two TVs for my 90 year-old parents and was very considerate of the noise and mess that was created. He even offered to help us move some furniture for them... very professional, considerate, and accomodating. Ask for Scott!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv expertly and attached my devices, then gave me a quick education on how to use the remote. Very well done !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service and knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right on time they new Exactly what you do very unusual side I am so overly please put the service And their knowledge Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time and were very knowledgeable, respectful, and fast. Took time to go over setup and some features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service this is the fourth time because of moving . Very professional installation just a great service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation is the best around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal experience. Everything from the setup in store to the actual day-of install was handled with precision and care. The agent's installing the TV showed up early and provided a wonderful experience. Their expertise and recommendations were wonderful, they truly cared about my wants and needs. The install was quick and they did a great job cleaning up and testing everything before they left. 10/10 would recommend Geek Squad TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert and professional care and installation of 77 inch TV and sound bar. They did a thorough set-up of it all. Not tech people -- with only have basic remote knowledge-.they made it easy for us. Very friendly and gracious. Excellent clean-up! High quality representation of the best of Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man sent to set up the tv was extremely efficient and knowledgeable. My only minor complaint was it really needed two people to set up the tv as i had to help him attach it to the wall. Regardless, I have no hesitation recommending the BestBuy servive to set up a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation by expperts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that showed up to install the tv were very professional and knew what they were doing. They had it installed a lot quicker than I expected. They were very knowledgeable about the tv and were able to answer any questions we had. They also helped get all of our services setup and working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proudgranny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall. They were very professional and eager to help and explain how everything worked together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read for Super Bowl-24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional subject matter experts. Your team paid attention to detail with ensuring it was the proper setup for my home. Thank you isn’t enough. So happy I invested in having professionals complete the installation. It was not an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. Installers were very professional. Took their time to make sure tv was properly hung and in position

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! I even had them mount my TV at one level and after the wife saw it and disapproved, I ran out and got them before they left. They came back in and RE-MOUNTED it without showing the least bit of annoyance. Oh, and my TV is still on the wall so that's a plus. solid work.

    I would recommend this to a friend