Customer Ratings & Reviews

The Geek squad installers are VERY professional and knowledgeable. The problem is the schedulers!!! There are not enough Geek Squad teams, the time table is too large 7AM-7PM and not narrowed until day of service. Calling Best Buy number can take hours to get some measure of satisfaction. WELL trained in telling customer I am sorry.

Installation of my 65” TV included removing my old TV and stationary mount and installing a full motion mount. The 2 installlers did an excellent job in a short amount of time. They connected my game systems and other devices. They also took the time to answer all my questions regarding my new TV. I highly recommend this service!

They put up a wall mount and installed my son’s new television in no time, showing him how to work remotes, etc. great service I have used many times.

The Agents were very professional. They were very knowledgeable and they mounted my television without incident. They kept the area clean while they worked.

The GS person was very professional, on-time and had a very good knowledge of the product!

Great picture. deep colors. Fairly easy to use. Good sound without sounder.

They were the best! Super knowledgeable, super courteous and really respected COVID protocol.

The Geek squad has mounted 2 TV's for me. A 65 and 55 inch. Very professional. No problems. TV's look great. Wouldn't have trusted myself with such large TV's

Billie Phillips, the agent who mounted my TV and coordinated it with my sound system, was exceptional! He went above and beyond to make my systems work well together and explained everything thoroughly. He lowered the TV wall mount to the right position for my viewing and corrected issues created by the previous agent. He also advised me on what equipment I needed and did not need. I am very thankful Billie was my agent!

A day before the installation I received a call from Geek squad confirming my appointment, JD and Gavin came in on time and installed everything professionally, they followed the CDC rules when they entered my house, set up my system the way I wanted, explained everything to me properly and clean all the area that they worked on. I will always call my Geek squad family whenever I need help and they're just there anytime helping me resolving the issue.

Team did an exceptional job installing my TV. They ran into some unexpected studs when drilling the in-wall connection and resolved it to my satisfaction. The team was an outside company that are employeed when the Geek Squad is not available. Very happy with their work and would use again.

She did a great job and was very professional. I would not have been able to do this myself.

The installer was ver professional and knowledgeable. He connected to all my my devices and showed me how to use

The guys that came to the house were timely, respectful, and thorough. They provided advice and made sure everything was good. They even took it down once to ensure my wife was happy! Highly recommend - especially with the sensitivity of TV screens nowadays. They can easily be broken, so it’s best to have experts install it in my opinion.

The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

The crew that installed our Sony Bravia 7 were polite and very professional. We appreciated their efforts to make the installation perfect.

Geli did a terrific job doing the install. But, she had plugged in my Roku to the back of TV. Not sure if this was causing "gritty" or "grainy" picture after running about 5 hours. I re-lugged Roku into the power strip. Haven't noticed grainy picture so far but haven't had TV on the extended period of time.

I've been using a desktop for a long time but the monitor takes up a lot of space on my desk so I bought this huge tv to use as a monitor and had it fixed to the wall in front of my desk. I'm getting older and my vision is not the best. Now everything is so clear, I can have a lot of pages open at once and see everything on every page. Youtube videos are so big it feels like they are right here with me. I recommend it.

We received a flat wall mount which works perfectly for our use. I can’t say enough good things about the delivery and installation service. They were on time, polite and friendly, helped with placement and perfect installation and clean up of all package materials.

The TV is excellent. Great picture and easy to use. Love the Netflix, Prime and U tube option for screen saver.