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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    No guesswork here!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about the professionalism attitude and skills of the two gentlemen who installed our TV. They answered all our questions addressed our concerns handle everything with skill, cleanliness, and care. There’s a reason why we wouldn’t consider doing any work of this nature without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the complete installation of my 85" tv, the technician answered every question and showed that they had an ample amount of knowledge in what they do. I thank you guys very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV & tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put tv mount up & attached new tv. After a few days noticed tv was no longer level. My contractor was over one day & he checked. There was some adjustment the installers forgot to do, & he corrected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new TV to the mount we had and attached the sound bar we had to the new TV. They arrived on time, they were efficient and they stayed until they were sure all the components worked together. They stayed until we were able to use all the remotes with all the parts of the system. Spectrum cable, Apple TV box, Samsung TV and Vizio sound bar. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and connected it to every other device very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting my 2 TVs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great time mounting 2 TVs perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatExperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, Listened to my needs, were fast and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad services ti have 2 TVs (a 50" and a 75"). This was with 2 different installation teams and both were excellent. The one who did the 50" installation which included mounting and setup also had ti add a plastic wire conduit running down the wall to hide the wires from the TV. He did a very neat job. The team that did the 75" spent a lot of time with me adjusting the height and position of the TV for optimized viewing. Both teams were polite and efficient. I would highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He rescued the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounting my tv to the wall did it so easily and quickly. I had had a very frustrating in store experience, only to come home and open the box to a cracked tv. I was losing my faith until the gentleman installed my tv. He was kind, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 55” TV and decided to have the Geek Squad mount the TV and do all the hook-ups. The money was well spent. The installers arrived at the appointed time and went right to work. The end result is just about perfect. The TV is wall-mounted, the Geeks did their work quickly and efficiently, cleaned up after themselves, programmed the remote and were gone within a couple of hours. The Geeks were friendly, polite and did everything necessary and they made sure we were comfortable with the installation. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the Geek Sqad mounted my TV, connected the sound bar and set everything up quickly and well. So glad to gave used this service. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team kept me informed of their schedule and expected delivery time. They arrived on time. They were very friendly and very professional. They worked quickly with confidence and obvious experience. They answered all questions and demonstrated how to operate the TV and wall mount. They cleaned up afterwards and carried boxes and trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very efficient with the installation and patient with me, taking time to explain how the tv worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Great Servce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 32 inch TCL TV and it had to be mounted on an existing mount. The Geeks came in and went to work revising the mount to accommodate the new TV. They tested all connections and made sure it worked and that we were properly informed how best to use the included remote and how to use the various TV functions. They were great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT team installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-member team who delivered and set up my 65 inch were fantastic! Dalton and Molly did such an amazing job of installation onto a brick fireplace! They worked extremely well together, were immaculate in my home with shoe covers, masks, and clean up. Not a speck out of place when they left. They apprised me of arrival with texts, arrived on time, and answered all of my (many) questions. The installation itself was professional and perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and connected tv and DVD player. Very knowledgeable and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kenneth smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen you sent to install my television could not have done a better job. they were both personable, knowledgeable and profession able. they set everything up left the area clean and explained things very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and installed my wall mounted TV in a short time.

    I would recommend this to a friend