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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad’s excellent set up and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new Sony OLED 77 inch television. Great service from the technicians who installed it on the wall and set it up with all my different devices. 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job and didn’t take long to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the guys that came to install everything they where great kudos to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are highly professional individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and professionally. They also discarded my tv box and cleaned up behind them. They made sure my tv was mounted in the position I wanted and confirmed before they began. Thank you and I highly recommend them for anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were vert careful and professional during the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and knew exactly what they were doing. Cleaned up after them self. Gave us a lesson on the remote and tv, which we greatly appreciated. Highly recommend Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took extra care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV and sound bar and had geek squad do the mounting. They took extra care to hide all the wires and even mounted shelves purchased from a 3rd party. They made sure all 4 of our devices were hooked up to the TV and working. While in our home they were friendly and professional. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast thoughtful he checking with me for where I wanted it so very good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were very careful with my old 65” LG tv. They called ahead and were on time. They even mounted my old TV back on its stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was the most professional, hardworking, and kind person. He had to deal with really hard metal in order to mount our tv and he explained everything so well and just overall is an exceptional person that gave me a great experience. Thank you Greg and I will be only strictly working with you moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Never Disappoints Us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV install was done exactly as we wanted and was very professionally finished. The agents answered all questions and addressed all concerns and then some! TV functions with programs and channels as desired. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Were very knowledgeable on how to set up the tv. Mounted it PERFECTLY. I always am weary about hiring people because im scared it’ll come out bad, but no it came out just as i hoped. They even mounted the tv high enough so my stocking holders didnt overlap the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FAST AND PROFESSIONAL!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous and respectful (slipped on the coverings that protect the client's home), and securely mounted my 55 inch TV to the wall in less than 15 minutes!!! WOW!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was very professional and helped us decide where and how to mount our TV for not only best performance but also saved us money on our TV service provider bill. They not only did a good job but helped make sure our new equipment was fully operational and showed us what we needed to do to access our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! They did a perfect job installing the large mounting bracket and making sure everything was just right before leaving. Good job, fellas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very on time, professional, courteous, and knowledgeable. Easy to work with and explained setup includeing call back days later to see if we had any questions. Offered to help even later if further questions came up. Both reps had experience in setting up both the LG 95NANO90UNA TV and Whalen Console BBXL54NV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new wall mounted 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a tv wall mount and new tv. They also connected and tested the other existing components. They were friendly, knowledgeable, on-time and did a reasonable clean-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan came out to mount our new TV, and did an amazing job. It looks fantastic and was done very quickly. He consulted with us every step of the way to make sure we were happy with the end result. I hesitated to spend the extra money for the installation service, but it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad For the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and his partner were awesome. They did a great did with delivering and hanging my TV. And also sending a Best Buy rep to my house within hours to discuss my surround sound options and packages. All team members practiced safety with mask and shoe covers. I would certainly recommend the Geeks for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and setting up the TV. Provided some helpful information regarding the device. Definitely would use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10000% worth every dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great , set was perfect. They guys are very smart, take their time and answered any questions. The listen to what you need, they dont just do what the think is easy for the.

    I would recommend this to a friend