Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already sent a commendation letter to our local Best Buy on the service provided by the Geek Squad in installing my huge TV on my existing bracket. They hooked up my TV helped me install my apps and I was up and running in no time. Thanks to my huge TV purchase, they also hauled away my old overly huge TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice now. The first time was a young man and woman. They were quick in and out. Maybe 4 stars but only because they didn't ask me about the height they installed the TV on the wall and it really should have been about 1.5 inches higher. But this last time... I can't rave enough. Ex-military man probably mid 40s. Just superb. His supervisor called for a review about 3 days after installation and I went on and on. That is exactly what in-home installation is supposed to be like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great viewing now!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with the installation. We’re very happy and are enjoying the new set up. Such a difference having our TV mounted on the wall, as the poor credenza was starting to sag in the middle from the weight of the TV. It’s a relief to have it mounted properly and we so appreciate that we didn’t have to try to do it ourselves..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use of pixels for picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not hesitate for even a second, to have JJ install another product. He was professional, knowledgeable and extremely considerate when I asked questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two-Thumbs-Up Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding—friendly, professional and knowledgeable. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already done this but will do it again. The agent who delivered and installed my TV was outstanding. He set up a base to attach the TV too which worked perfectly AND he knew how to do it quickly. The TV went on the base perfectly. He also connected the TV to the internet and set up the parameters for the TV. Lastly, he carried out an old, bulbous TV by himself when he was supposed to have someone with him to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did competent and prof. Work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squaders showed up with the TV and tools. They moved the old TV upstairs to the walk-out attic, covered the old TV with the packaging for the new TV, then installed the new TV, making sure it was level with the room. Then the senior person took the remote and gave us a lesson on how to use the set, get to the internet, and how to program the TV to do various functions. When they left, they took it all with them, and we are happy campers. All work as advertised and we are in good shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very meticulous in their mounding of my TV and I do appreciate the Their promptness. And they cleaned up the work area after the installation. I am very happy with the guys that came for the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I booked GEEK squad to mount our new tv. Our guys were fantastic, courteous, knowledgeable, quick and did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought my new TV, set it up. Mounted my other TV. They were efficient and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and mounted our TV in no time. Very fast and complete. They answered all my questions. Explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were getting 3 TVs mounted. Geek squad brought 3 guys to get the job done quickly but unfortunately we were waiting for 2 of them to be delivered that same. They mounted the 1 we had and one of the guys waited for the others to be delivered. We appreciate the fact that the geek squad guy waited! It would’ve been a nightmare if we needed to mount them ourselves but he hung out for almost an hour without any complaints! We couldn’t have asked for a better person to come and mount our TVs!! Great geek squad tv mounting experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for imagen quality and sound. The price is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and had my TV installed quickly and fixed an issue with a previous installation. He was very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled job well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew did an exceptional job. So very pleased with the level of attention to detail and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for cost

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for our budget. Fits well in our space. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, very professional. The Geek Squad mounted and connected my new TV, and were helpful and knowledgeable about any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and set up my new smart TV and wall mount, were knowledgeable and helpful. They also cleaned up and collected any boxes etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery and customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them 3 times now and the service has just gotten better and better. All 3 sets of employees that delivered my items were professional, fast and they set up my products and answered all my questions without hesitation. They cleaned up after themselves- no mess left behind. They showed up on time! No delays!

    I would recommend this to a friend