Customer Ratings & Reviews

Old tv and mount removed, new mount and tv installed, old tv carried to basement. What made this a really special experience was the time spent cheerfully and patiently making sure that my 82 year old mother understood how to use the remote for the tv and Apple TV. They stayed until she was proficient using the remotes!

The Geek Squad mounted my 65" TV. They were able to come out early (whited helped me out) and did an outstanding job. Installation and set up went smooth. They also ensured the mess cleaned up and hauled all the trash/boxes away.

The install guys were excellent. They took their time and made several adjustments so the TV hung perfectly. Also solved a rear speaker sound issue on second LG TV. Very professional

The Geek Squad worked efficiently and effectively to mount my TV quickly. They were extremely polite and professional.

Scheduling date was 2 weeks out but extremely understandable due to Covid-19,so I knew that I had to be patient..but day before my appointment they called to ensure the appointment was still on..on the day of I received a heads up call that they were 30mins out.they literally came and installed my 75 inch Samsung in my living room in 30mins! Both techs had masks on and gloves the entire time..thanks again geek squad for the great installation!!highly recommended!

Raymond and Mario were a great team. They worked together quickly and efficiently. They were neat and clean and respected my home. They were very knowledgeable and answered all of my questions. They are a great asset to your company, and I would highly recommend them. Thanks for a job well done!

The two geek squad team did everything I asked of them especially Tom they called like I asked came to my house and they were on their way to mounting my tv they were very professional and very fast and they were nice they got my tv mounted and hooked up all my devices and even helped to bring my other tv upstairs They are very good at what they do and do it well I would have them do another job like that I the future well done!

Under the current COVID conditions, I had my new tv & other accompanying equipment installed by the Geek Squad team of Matt & Michael. They were AWESOME! Their professionalism, attention to detail & commitment to extreme safety during the pandemic conditions was exceptional! Everything was installed to my expectations, looks great & works fabulously! Thx guys for a job very well done! I highly recommend they send you for the next time I need Geek Squad support for my devices.

Two man crew came out. They were friendly and knowledgeable. No problems with installation.

Zack and his associate did an outstanding job of installing my new Sony X90K and mounting my Sony 900E. I wasn't sure if the mount I already had would work with the 900E but they made it work and it looks great. I buy a lot of TV's from Best Buy and will request Zack the next time I need installation. One of the best experiences I have had.

Top Notch Service people! They called three different times to keep us informed as to where they were and the time they expected to arrive. Respectful, took off shoes, made sure any dust from drilling went into receptacle and not on the floor. Quick and efficient.

Geek Squad are very professional and are knowledgable in all products at Best Buy. Excellent installation and setup of tv and soundbar. Great value for the professional service received.

The guys who mounted our TV were great. Knew exactly what they were doing, set up the TV went through its operation and adjustment and left everything as though no one had been here!

Service was perfect. Geek SQUAD WERE KNOWLEDGEABLE, POLITE, HELPFUL AND EFFICIENT. NOTHING LACKING

Very friendly and efficient service! It only took 2.5 hr to finish the work nicely.

My husband and I buy our large electronics at Best Buy, so we can get the Geek Squad Team. They are great at installing large TV's and it there is any problems they are great at repairing the TV's. A couple years ago the Samsung TV we purchased could not be repaired, so they gave us a full refund. We purchased a new TV for free. They again just installing our new state of hte art 4HD Sony TV. They wore Covid-19 protection and were very professional and lnowlegeable.

I was so impressed and satisfied with my whole experience with the 2 geek squad individuals that were sent over to mount my TV that i did something i never do, gove a review, not to mention actively looking in my emails for this review request when usually they're deleted before I've read the subject line. From start to finish these guys were so respectful, and pleasant with my family and with the great care to not damage anything. All the while patient with my young ones who were doing their best to delay them in their jobs, with no change in their professional demeanor. Even offering their numbers should we have any questions after they left, in case our kids distracted us from thinking of all the questions we had, leaving no mess and taking care of the old stuff and the boxes the tv and mount came in which they doubled down in their great customer service by offering to also take a bunch of old useless boxes that have been piling up for years which we quickly said yes to soon as we got over our surprise. Tv looks great by the way and is in a great spot which we couldnt decide on but they worked hard to help us look at various options we were unsure of. I've had some bad customer service during the pandemic and with the great resignation from younger workers so it made my day to have my lowered expectations not only met but exceeded to such a degree.

The Geek squad {2 men } were ontime, quick, and friendly. They did a perfect job and knew what they were doing; I will definitely use them again

Great support and easy installation. Works well on multiple wall surfaces

The agents installed my bracket n tv with sound bar and set tv up. They were well knowledgeable in all areas, professional and very friendly. I was impressed.