Customer Ratings & Reviews

Good quality, sounds great and the picture is crystal clear. Easy to install and the Alexa feature is so cool

Had many problems with purchase of a new TV. However, the Geek Squad guys were all great...very professional and knowledgeable.

3rd time a charm, there were issues when I first purchase this tv. The one I have now is the 3rd from my original purchase. The first one was cracked, the second one the picture would freeze. The 3rd after a long delay in scheduling, was the charm . Great tv, the picture is the best and the adjustments are well explain and executed. The LG 55" NANO 90 is one of my best purchases I've made in a long time.

this installation was not like the previous install we had at our old place. SO much run around that we were hesitant to have Best buy install again. One guy... ONE. He handled our 70" samsung like it was an apple. Quick and easy. This guy needs to open his own business.

This TV mount works very well. This is the first time I have used a mount for my TV. I decided to go with one due to the size. I had Best Buy install the mount for me. The installation team did a great job. They arrived on time and had the TV mounted without any problems.

Service was excellent, they were very courteous and knowledgeable. They made sure I was satisfied with the placement of the tv and also made sure the wires were hidden as I wanted. They cleaned everything up and even dusted the shelves on my wall by the TV.

We can not say enough about our experience with Michaeljuan -- he and his colleague were kind, professional and very patient. They installed two televisions for us and did an excellent job!

It was a real please having tech (Mark) in my home. He had the highest level of knowledge, professionalism, and coutesy.

The men who installed my huge new TV over the fireplace did a fantastic job! They recommended equipment and components and were dead on with those recs. They were professional in demeaner and their labor. The TV was installed quickly and efficiently and looks great. They then walked me through set up for the TV and my personal Apple TV. The men also followed Covid protocols and were respectful of me and my new home. Very good experience.

The Geek Squad agent who came to our house was knowledgeable, friendly and efficient. He took extra care to make sure that we were happy with the way the TV was mounted. We did not need him to connect the TV - I worked in IT and handled that myself. (Disclosure, I am a TotalTech member, so we didn't have to pay extra for this service.)

The service and installation was great. Tech was knowledgeable and throy

Works great Holds tvs installed great. Easy to install

The 3rd party service arranged by BB was amazing. They were in and out in 30 minutes. They delivered the TV and installed the mount I purchased elsewhere professionally and perfectly. They took the time to level it and show me how it worked as it was clearly a mount they had used before. I would absolutely recommend John and Byron again from Mastek

excellent prompt & professional service everything is working

Very efficient and thorough. Great job of setting up and explaining how to use features.

If I could give ten stars I would. The technicians that mounted the T.V. were knowledgeable and very efficient. After it was installed everything was cleaned up and the removed. They took the time to explain how things worked and reassured me that if I did not understand or had questions, that I could contact them again.

The company they sent out was awesome. Super professional and easy to work with. Great guys did a fantastic job!

Your in-home service was excellent; the team was engaged, creative, problem-solving and practical. They did not just identify problems and throw up their hands. They figured out the solution and came back the next day with the fix. Impressive.

Our technicians arrived on time and were eager to set up. They were knowledgeable and professional and had great attention to detail

The agents mounted my TV and connected the Sono bar. They were very professional, competent, and friendly. They cleaned everything before leaving and after demonstrating how everything worked. They made sure I understood what they were doing; they analyzed the wall and used the appropriate tools. I asked questions and they answered me! I appreciated their service very much!