Customer Ratings & Reviews

This is a pretty good TV and I got it for about $570. It doesn't have any special bells and whistles but the screen is nice. Picture quality is very good and we enjoy it. I will say the operating system or interface itself can be a little laggy or slow sometimes, so that would be my main gripe about it. Other than that, happy with the TV and Best Buy totaltech mounted it for me and they did an excellent job.

Our “Geek Squadr” agent was punctual, professional and fully prepared to install our new TV, the new mounting bracket and connect the system to our cable and wi-fi network. When he completed the system set-up, he was able to explain the functions it would provide to us and what to do, if there were any issues regarding any problems with their interface. My wife and I are very pleased with the job and the information we were provided.

The squad put up 2 TVs for me and did a great job. Very professional and very satisfied with results. Highly recommend.

The technicians installed my TV mount very fast and professional. Thank you so much for your service.

I needed my TV mounted over the fireplace, as low as possible (just above the slim Soundbar on the mantal. The Geek Squad listened to my request and we're able to mount and connect it just as asked. They made sure it worked with the Soundbar and were willing to help reprogram my remotes if wanted. Finally, the Geek Squad / BB is one of the few services that keep you well informed regarding their arrival time. While this service was a bit pricey, it was worth every cent.

For starters , the guys wore masks and booties ( nice touch on our new carpet). They knew exactly what to do, and did a quality install job, They explained how to work the Samsung remote, and made all the necessary setup connections, even attaching my cable box to the rear of the set so it is hidden. (Nice). They even had a vacuum to clean up the wood shavings from the wall bracket install, and the styrofoam from the boxes.

Hooked up TV and programmed universal remote. The guys were knowledgeable and efficient and very very kind. Thanks so much.

INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

Highly professional installers AND they were not in a rush. I felt like the men who installed my T.V & Sound bar purchase were genuinely interested in making me understand how to initially operate my new system, and cared about installing with precision. Thanks Geek Squad!

Very Professional, Fast Expert , Clean Instal !!!!

The guys from the GS were in contact with us prior to install updating us with arrival time etc. They arrived at agreed upon time and quickly installed mount and tv. They made sure all options were working properly and showed us several key points to ensure our satisfaction. Very Happy with their service.

The service was excellent. The guys that came to install my new Bravia 9 were very careful and professional. The set up my new tv and answered any question I had. I would definitely use this option again.

Super nice guy who installed and we even had an issue that a different tech handled. Also super nice, even were great with the dog.....

Guys showed up on time, were very courteous and did everything possible to make the installation smooth and quick. Great service!

Totally professional team, came on time, performed install and left, only after reviewing setup.

The guys who installed/mounted my TV and soundbar did such a great job! They were incredibly through and made sure everything was done correctly. Next time I buy a TV and need it mounted, I will definitely use the Geek Squad again! Great experience!

I was very satisfied with the installation team. As stated above, they were very efficient and knowledgable.

just simple. straight forward to install. easy to hang even large tvs

The team did a great job. They were very thorough and walked me through everything. Great customer experience!

I bought a 77" tv, and didn't have a buddy to help install. So Geek Squad to the rescue. I asked the installers to do the install "my way". the tv was to be wall mounted. Which they obliged. They were courteous, willing to do a custom install, ran the wires the way I asked, and speedy. They called ahead and brought all the necessary tools and parts. It was a great experience