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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 38,694 reviews
  • Rated 5 out of 5 stars

    Friendly, quick and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The guys were friendly, quick and very helpful in getting my new TV set-up and mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't use 3rd party! Stick with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally scheduled to have a TV installed and mounted with Manada but had an awful time attempting to get the delivery scheduled. Once I was scheduled through Geek Squad, there were no issues. Alfredo came out and had the new TV mounted and hooked up in 20 minutes. A stark contrast to the previous service I had received up to that point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Williams Family Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodney and his crew were awesome. They arrived at my home on 08/22/25, to complete an install and went right to work. Once the tv mount was installed and the tv put in place - I was brief on how to setup the account and the guys were out. My daughter loves her new set. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very timely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were in and out. Set up was flawless. They remove my old wall mount, moved the mount a little, installed 75 inch, sound bar and 4k DVD. However, if they install for you don't let them install an optical sound cable, if you have an earc or acr hdmi, do the 4k hdmi cable. The installer thought the opitical would handle all the sound format, which in fact, it only handles two formats. The sound was noticeable after I removed the opitical and installed the hdmi. Very noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough in setup and cleanliness. Showed me how to operate the Tv and mounting the wall bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to BB and Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a remote A/V closet, with A/V equipment connected to the TV with HDMI extenders and CAT 6 cable. Our old TV lost the picture, or so we thought. We bought a new TV and Geek Squad installation but experienced the same issue. The Geek Squad rescheduled another installation visit with Michael, the "Double Agent" home theatre specialist. Meanwhile, I purchased new equipment, upgrading the extenders to 4k, ARC capable, and a new receiver, to try and cover all of the bases. It was determined that the A/V receiver video processor was the culprit. The local BB store, the local Geek Squad, and national Geek Squad help line team were professional and diligent to help me solve the problems with my system. So much so that I was worried that they might add additional charges to my install. They did not. They turned what could have been a very frustrating experience into a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly installers. Super fast installation. Very knowledgeable and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the effort to get scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!!! JUST EXCELLENT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Majestic was very helpful after they had did the Mounting and getting it set up. He took time to help Us know what to do with certain fucntions etc. to get the most out of all the dollors we had spent on our new Home Theatre System.. Showed tons of patience with us his customers by providing us in a way we could understand so there hopefully would not be any issues for Us once he had left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, quick and extremely helpful. They set up my stand and TV quickly and cleaned up all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TCL qm7 and they delivered a tclq7, I returned the q7 and had the right one delivered. The Geek squad took down the wrong Ione packaged it and installed the right one. Very professional all the way thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team you guys have! Service crew arrived, got the TV installed and set up in no time. Gave my wife and I a tutorial on how to work remote, TV settings and managing apps. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new home in June and quickly found out we were going to need a professional to mount our tv on our stone fireplace. Struggling with options; we went to Best Buy and found the answer. Geek squad came on time and with our purchased mount and mounted our TV on a very 3 dimensional stone with absolute perfection. They took their time and did it the right way, and we’re friendly and personable as they were doing it! My tv looks amazing up there and I sleep soundly knowing it won’t fall off the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SET UP AND MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a quick and professional job. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents usually set up home security systems, so the were unfamiliar with some of the setup items, like setting up Bluetooth for my AirPods. They did do an excellent job installing the support bracket, in-wall hidden wire ket, and connecting to my cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek set up my system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK Squad--they have always been professional, courteous and knowledgeable of all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting at it's finest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, efficient and easy to get along with. They did a great job installing the full motion TV apparatus. Polite and quick with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time, explained my options (wall or table mount) enabling me to make that decision. They moved in an efficient manner and removed all packing materials, etc. (Also appreciated: A few of my questions answered regarding the TV itself since that arrived a few days prior to the installation).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the installation. Professional and made sure we were happy with each step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

    I would recommend this to a friend