Customer Ratings & Reviews

The Best install and removal ever. The Geek Squad team was just awesome. Their care and concern for my TV and residence was top notch. I usually due these myself, but for price with this delicate large panel install it was so worth the price. Great job and top notch people.

2 agents came out Super professional Efficient Awesome overall They did an outstanding job

The geek squad were punctual,knowledgeable,efficient and I would highly recommend them to anyone.

Thank you Megan and the Geek Squad! They were prompt, polite and respectful of our space and our family dynamic. Megan and her crew were very knowledgeable about our products and patient while walking us through a very clear and concise tutorial. They were very patient and even accommodating with our very curious toddler. We really appreciate your assistance and support.

The guys from Geek Squad were professional, knowledgable and very helpful with the installation, setup and assistance with operating our new TV.

Top Notch guys, Professionalism outstanding Friendly ask a question always answered. Very nice people No attitude. I have used them for many years with owning 3 homes. I think I said enough. Not one nightmare ever.

The agents who came were respectful of our home, quick in mounting the tv and very knowledgeable. They were on time. They answered all questions and provided great service.

The geek squad agents that came to our house did a very good job mounting or remounting three TVs. They were efficient, polite, and very knowledgeable. We actually thought they were amazing!

I purchases an 85" Bravia and included the set-up. Great technicians. The primary technician even helped be replace my purchased mount with one cheaper and more appropriate for my set-up. They could have cleaned up better from the dust from drilling the installation holes though.

required for new installation of your widescreen TV, by professionals who have the tools and expertise!

The purchase went well and the Geek Squad tech was great. Edgar (my tech) explained everything in detail. You would not have known it was a wall installation because there was not a spec of plaster dust anywhere. He even advised me to get a smaller cable box from Comcast so he could place it on the back of the wall mount. PERFECT!!!! Just another reason I am happy to be a member of Total Tech support.

The installer was courteous and offered my two different looks for installation and explained the advantages/disadvantages of both. Once I picked, he quickly went about his work, showed me how to adjust the TV and even tucked away the cable box to improve the look and function. He cleaned up all the debris and left no trace he'd even been there. I referred him to my son, who later installed the same device at his home,

Great service! They installed a big TV for me, they did a great job! They asked for my input when needed and answered all my tech questions.

Really can only think of the positives. All 3 installers exceeded my expectations of customer service. The install was very quick and done professionally. With the warranty included, this is the best route for installation and removal especially when one lacks the ability to do it myself. Thank you again!

The agents that installed my Pioneer 65 inch TV using my existing mount, since my previous TV was smaller, it was a bit trickier, but they made it work. They then proceeded to make suggestions of other helpful products to make my life easier and safer.

The installers were not Geek Squad but did the work and were very professional and quick, but I didn't realize before they left that the only speaker on was the TV which was not loud enough, but I could hear it When I contacted Best Buy and explained the problem to them, they were very quick to help fix the problem. Best Buy sent another installer out and they found that the auxiliary speakers were not connected and fixed the problem. I am very pleased with everyone's help.

Everything was mounted very nice and I love the picture quality.

Michael from the Geek Squad mounted my TV on a tricky wall with little or no damage. He went over instructions until I was certain I understood which remote I need for which operation. He cleaned up thoroughly when he was finished. He set up everything needed, but couldn't get my aged DVD player to connect to the TV. That was a disappointment but an understandable situation.

The staff that came out and mounted my 65" tv with the new tv mount I purchased were very professional and very knowledgeable. They asked me how and where I wanted it mounted , explained to me the viewing angles I could use. They were Truly great ambassadors to Best Buy. I was very satisfied with their workmanship, attention to detail, and respectfulness of my home. I would recommend them to anybody needing in home services. Thank you Best Buy

The Geek Squad techs quickly installed and mounted my TV. They were very professional and knowledgeable. Thank you!