Customer Ratings & Reviews

Service was great my only compliant was that the price that was told to me me was way different after service was rendered.

Guys did great job installing my tv. Love watching my 85' tv

Geek Squad guys showed up on schedule and did an unusual installation (for them) in my living room, quickly and efficiently. No complaints and they were professional and friendly. I have used them before and their work to ensure they installed everything correctly and to prove it all works and to show me how to operate everything was excellent! Well worth the time, efort and money!!!

What a great television - sound, picture and easy to use

Latisha and josh did a great job ! They were very professional and friendly and very knowledgeable !

The mounting was great! They know what they are doing. However, I have a serious issue with my credit card statement. I visited the store twice with this issue and each time I was told that the issue was resolved, but the issue is still unresolved. The statement shows the purchase of a TV that I did not purchase, but I purchased a lower-priced TV. The statement also does not display the name of the item that I purchased. This created a complex issue. The statement should be straight forward. I was planning to buy a new washer and dryer, but because of these issues, I have decided to go to R. C Willis to make that purchase rather than Best Buy.

GS arrived on time after notifying me of their scheduled day. Very helpful and respectful of our home TV and wall mounting. After the install GS made sure all my other devices were connected and working. A flawless install along with professional services made my new TV all the more enjoyable. I would use Geek Squad for a hassle free service whenever I may need them.

After purchasing an 82" Samsung Television, I began my search for a stand large enough to accommodate it. Quickly discovered that I was going to have to pay over $1,000 for the ones I liked. Instead, I opted to have Best Buy Geek Squad mount it for me and, resultantly, saved some money and it is now beautifully mounted on the wall of my media room. Quick and professional installation.

Excellent mounting of TV. Geek squad came back a second time to explain use of rotating/swivel mounting arm, TV volume and use of remote control

the crew was prompt and effecient in their task. synched all the components as requsted. The installer had a trainee with him and was very instructive to the trainee to ensure he knew what to do in the future. THe installer was Kyle Johnsona and I appreciate his professionalism and efforts. Everything works very well

I have mounted many TVs in my life, but the thought of hanging one that is 86 inches seemed too much for me, so I paid for the squad to come out. Best decision ever! Super nice guys, clean, professional and they did it better than I would have.

Our technician came to the house exactly when he said he would! He installed the TV mount quickly and was a nice great guy! This is the second time I’ve used BB for an installation. And I’m sure I’ll use them again.

The agent did a great job mounting my tv and connecting all my devices

The guys mounted my TV quickly. Took time to explain TV features and remote.

The agents did a great job. The tv was fitted directly in the spot needed. It could have been challenging but they knew what they were doing and did it exactly as it should have been done. Outstanding all the way around.

Love my frame,TV. I have a lot of wall art. It just fits right in! Geek squad guy was great. Answered my many questions, didn’t rush, and seemed to really care that I was able to understand how to use my new tv.

I really had an awesome experience, the technicians arrived on time and they explained everything to us and they mounted a 70 inch tv for us and there expertise should not go unnoticed.

The only word that comes to mind is FANTASTIC! The installation team (Chad & Tony) we’re incredible! Not only they were great with there work, Chad & Tony really cared about us, the customer! In fact, before leaving they “thanked “ us for allowing them to come into our house! That amazed my wife to no end!! I would highly recommend the Geek Squad to all!!!

The agent mounted this to the wall and hung my tv on this. Very quick and professional

Don't risk your new equipment. The Geek Squad did a fantastic job mounting and connecting our new 85 inch QLED. It was a job for the pro's and the Squad did a superlative job. We're convinced that it's part of the reason we buy from Best Buy.