Customer Ratings & Reviews

The Geek Squad technicians are very professional and good worker. They spend enough time to me until are sure that I understand what They do and what I have to do, Thanks

The agents were very nice and mounted my tv very quickly. The mount was already up when they arrived. They plugged in the power cord and also plugged the tv into the cable box. I felt $199.00 was a lot to pay for just that. Had I known in advance that was all that would be done I would have saved that money and invested it in a more expensive tv. I am an elderly person who isn’t really tech savvy so I had several questions about the tv after the Geek Squad left. It would have been helpful if they had stayed a bit longer to explain a few things.

My husband and I buy our large electronics at Best Buy, so we can get the Geek Squad Team. They are great at installing large TV's and it there is any problems they are great at repairing the TV's. A couple years ago the Samsung TV we purchased could not be repaired, so they gave us a full refund. We purchased a new TV for free. They again just installing our new state of hte art 4HD Sony TV. They wore Covid-19 protection and were very professional and lnowlegeable.

Very Professional, Fast Expert , Clean Instal !!!!

The service and installation was great. Tech was knowledgeable and throy

He set up my new tv quickly and efficiently and connected it to my Wi-Fi. He explained the instructions really well.

Very efficient and very professional set up. Answered any and all questions that we had.

We had awesome service the tv stand is great and tv works good

Great advice and an even greater job! The installation was on a tiled wall which proved challenging. However, it was handled by the team with both competence and consideration.

These guys are very knowledgeable. They help me work out so many kinks that I had in my system they made my system sound like I was at the movies when they were done I recommend them to everyone. They were nice polite and cleaned up when they were done.

Margie and her team provided outstanding customer service while working fast and hard to install outdoor tv, Sonos sound bar with other add ones! Margie recommended another outdoor speaker, which I purchased same day at Best Buy. Spent valuable time to show me how to work the new system and provided number if need support later! Thanks so much for a wonderful experience!

The team was efficient and very nice to work with/helpful. They got the job done right & quickly!

What a good team of installers. They put everything in place, set it all up, answered our questions and did so quickly and efficiently.

Extremely impressed with Geek Squad service. I feel secure now knowing my tech products are in safe, professional, knowledgeable hands. Before this service, I called my friends for referrals and usually no one knew of anyone. Luckily, I don't have to worry about that anymore. They installed my wall mounted tv in no time and made it easier for me to access my devices. Glad I made the decision to get the service! They do great work!

3rd time a charm, there were issues when I first purchase this tv. The one I have now is the 3rd from my original purchase. The first one was cracked, the second one the picture would freeze. The 3rd after a long delay in scheduling, was the charm . Great tv, the picture is the best and the adjustments are well explain and executed. The LG 55" NANO 90 is one of my best purchases I've made in a long time.

I purchased 3 50" Samsung Crystal UHD TVs individually and had 2 of them mounted on separate dates. I'm not entirely sure why, but the installment/mounting teams with Best Buy are always very pessimistic and initially allude to not being able to do the service (same thing happened when I purchased my washer & dryer through Best Buy and a team came to install). Not sure what that's all about but the TVs were mounted very professionally and beautifully and they look great!

They mounted it perfectly and super fast. They were also pretty cool people. I love how you’re able to move the tv to the left and right for the perfect center and if you like it a little tilted you can too.

Courteous, professional, and go above and beyond. Definitely would like these guys to install future TVs.

Great delivery and setup service, though they did not mount the tv and we are still waiting to receive our refund for that. The delivery/install guys were very friendly, helpful, and knowledgeable.

Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!