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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 38,688 reviews
  • Rated 5 out of 5 stars

    The best 200 bucks that I could have spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mounted many TVs in my life, but the thought of hanging one that is 86 inches seemed too much for me, so I paid for the squad to come out. Best decision ever! Super nice guys, clean, professional and they did it better than I would have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made Installation Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't risk your new equipment. The Geek Squad did a fantastic job mounting and connecting our new 85 inch QLED. It was a job for the pro's and the Squad did a superlative job. We're convinced that it's part of the reason we buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewTVSetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my new TV, carefully unpacked it and set it up very quickly. They then connected it to work with my existing receiver and sound system. Last, they showed me the available features and apps on this TV and how to use the remote. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional service. Everything was perfect. Installers took all the time necessary to explain the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My satisifaction with Best Buy services/home insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicans were on time,mounted the tv with aligning in mind, cleaned up after themselves, very polite and identified themselves. Made sure we knew how to operate the tv. We were satisified. They quoted if any questions/problems to please contact Best Buy. I would recommend Best Buy to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional, timely and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job. very personable and professional. great attention to detail and pride in workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents successfully mounted my new 75 inch Sony tv, along with my existing sound bar. They then took the time to reinstall all of my streaming services, which they didn't need to do. Very much appreciated. Overall a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Itciydiyf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Lycticyixjtxtjxjtxtjxtjxtixitdtixitditxtuxtuxitxutxtudtid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall 65" Flat Screen TV to the basement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Both installers were professional, courteous, and knowledgeable. They explained the process and suggested alternative installation methods. Both individuals are excellent representatives of your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and thorough. Great job of setting up and explaining how to use features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't use 3rd party! Stick with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally scheduled to have a TV installed and mounted with Manada but had an awful time attempting to get the delivery scheduled. Once I was scheduled through Geek Squad, there were no issues. Alfredo came out and had the new TV mounted and hooked up in 20 minutes. A stark contrast to the previous service I had received up to that point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, professional, and pleasant. Ty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can only think of the positives. All 3 installers exceeded my expectations of customer service. The install was very quick and done professionally. With the warranty included, this is the best route for installation and removal especially when one lacks the ability to do it myself. Thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good wall mounted TV installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers made quick work of getting my 65 inch TV mounted at the desired elevated position on the wall. Connected my cable box, DVD, and ROKU and checked it out. Showed me some of the basics of the controller including how to get audio directed to the desired output device. They were respectful of the surroundings and left the place as neat as when they came. Oh yes, they came when they said they would which is much appreciated. Professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time, explained my options (wall or table mount) enabling me to make that decision. They moved in an efficient manner and removed all packing materials, etc. (Also appreciated: A few of my questions answered regarding the TV itself since that arrived a few days prior to the installation).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by this Geek team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service from the tech team that came to install: Gillo Moore and Lawrence. Organized and efficient, gave us good solid guidance and, left the place clean and devices all working and well installed. Thank you! Peter Simon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my huge new TV over the fireplace did a fantastic job! They recommended equipment and components and were dead on with those recs. They were professional in demeaner and their labor. The TV was installed quickly and efficiently and looks great. They then walked me through set up for the TV and my personal Apple TV. The men also followed Covid protocols and were respectful of me and my new home. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just simple. straight forward to install. easy to hang even large tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sounds great and the picture is crystal clear. Easy to install and the Alexa feature is so cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionals mounted and set up three TVs and all look and work perfectly. Courteous, fast and efficient. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Installed tv and set up my preferences and apps! This tv was an exchange from a previous purchases Sony that continued freezing and shutting off. We upgraded and paid the difference. Best Buy was amazing and took care of everything! Will always shop for electronics here. Installation was seamless.

    I would recommend this to a friend