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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 38,688 reviews
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever did was to have the Geek Squad set up my TV. They put together the TV stand [for which there were no directions] easily hooked it up to the cable & DVR and went thru all kinds of settings that I didn’t even know existed. Then showed me how to use the new remote control to switch between everything that my smart TV could do. I HIGHLY RECOMMEND that everyone do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his helper ( sorry- forgot name) did a great job - opened up TV and bracket , quickly out TV on wall and removed packing material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 85" Sony TV. Superb Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks sure know how to get a job done and do it right. I would trust the GEEK Squad to do any job and get it done quick. They came to my home installed the wall mount, put up the 85 inch Sony TV, connected to the internet and all my devices in about an hour. What a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were very helpful. They explained everything in detail. The did a great job installing the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The technicians who handled the uninstallation and reinstallation of my TVs were exceptionally helpful, courteous, and professional. Their expertise was evident, and I felt fully confident that the installation was done correctly and securely. I highly recommend using Geek Squad for this service if you’re relocating—it's absolutely worth it."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help for a Injured Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to an arm injury I am unable to hang the tv myself. So I hired Geek Squad to install it for me. They did a fantastic job. They placed it right where I wanted it, made sure it was level and hooked up my cable box. Highly recommend their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is helpful and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We determined that the wall wasn't strong enough to mount the TV we'd selected and instead chose to build a shelf instead. The Geek guy was helpful and patient, returning to finish the installation after we'd had the shelf made and to troubleshoot a few issues with the cable modem and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77" tv, and didn't have a buddy to help install. So Geek Squad to the rescue. I asked the installers to do the install "my way". the tv was to be wall mounted. Which they obliged. They were courteous, willing to do a custom install, ran the wires the way I asked, and speedy. They called ahead and brought all the necessary tools and parts. It was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very quick and easy, the two agents that arrived were even early for the appointment, worked very quickly and were polite and friendly during the process. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great TV install !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers showed up and were very friendly ask where I wanted the TV mounted. Installed with the purchased in wall wire kit purchased. Did a good job checked after installation showed how to work the remote and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a breeze

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor! Let the Geek Squad mount your tv. It saved us so much time, stress, headache etc etc. . I actually paid the yearly fee to keep them handy. They did a beautiful job installing an 85’ flat screen and running the wires behind the wall. Very pleased with the outcome. The team was clean, respectful, fast and took the time to explain new features and cool tricks to apps . Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you... LARRY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our “Geek Squadr” agent was punctual, professional and fully prepared to install our new TV, the new mounting bracket and connect the system to our cable and wi-fi network. When he completed the system set-up, he was able to explain the functions it would provide to us and what to do, if there were any issues regarding any problems with their interface. My wife and I are very pleased with the job and the information we were provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a real please having tech (Mark) in my home. He had the highest level of knowledge, professionalism, and coutesy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters , the guys wore masks and booties ( nice touch on our new carpet). They knew exactly what to do, and did a quality install job, They explained how to work the Samsung remote, and made all the necessary setup connections, even attaching my cable box to the rear of the set so it is hidden. (Nice). They even had a vacuum to clean up the wood shavings from the wall bracket install, and the styrofoam from the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company they sent out was awesome. Super professional and easy to work with. Great guys did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV mount very fast and professional. Thank you so much for your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and replaced my old TV with the new one neatly and quickly. Glad they knew what they were doing because I would have been of no help. They were both very professional, courteous and friendly. Would definitely use Geek Squad service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men who mounted my TV were friendly, knowledgeable, and expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had them install it because we could not get there.. the installer contacted my son the day before he was coming to install it and told him we had the wrong brace but not to worry he would pick the right one up and bring it with him the next day for the installation!

    I would recommend this to a friend