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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 38,688 reviews
  • Rated 5 out of 5 stars

    Installed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very professional very knowledgeable very helpful very clean when they put up my large TV onto the wall appreciate it very much. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They installed a big TV for me, they did a great job! They asked for my input when needed and answered all my tech questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were great! They were extremely knowledgeable and very helpful. They showed me how to operate the new TV and sound bar and were sure everything was working properly before they left. I was amazed by their knowledge of the technical aspects of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was mounted very nice and I love the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Megan and the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Megan and the Geek Squad! They were prompt, polite and respectful of our space and our family dynamic. Megan and her crew were very knowledgeable about our products and patient while walking us through a very clear and concise tutorial. They were very patient and even accommodating with our very curious toddler. We really appreciate your assistance and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed the TV just as we requested. were very polite and explained everything we did not understand. also made sure they secured the tv mount and tv correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad put up 2 TVs for me and did a great job. Very professional and very satisfied with results. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth The Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my TV mounted over the fireplace, as low as possible (just above the slim Soundbar on the mantal. The Geek Squad listened to my request and we're able to mount and connect it just as asked. They made sure it worked with the Soundbar and were willing to help reprogram my remotes if wanted. Finally, the Geek Squad / BB is one of the few services that keep you well informed regarding their arrival time. While this service was a bit pricey, it was worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians arrived on time and were eager to set up. They were knowledgeable and professional and had great attention to detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and set up our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fabulous job of mounting the tv on the wall and setting it up. We are not very tech savvy and we truly appreciated their expertise. Also, they let us know when they were on the way and arrived right on time. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional, and did an excellent job mounting my new tv. I especially appreciate that they advised on proper height. Looks perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Art instead of a black rectangle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv looks like art when not in use and I couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were on time and connected everything for the set up they cleaned up all the boxes and packing stuff took old tv with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lisa at Geek Squad did a perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa and Dylan (I think that was his name and so sorry if I’m getting it wrong) we’re fantastic! They were professional, courteous, very knowledgeable, efficient, and spent the time to ensure that we were satisfied with the install. And we are! They did a perfect job. Huge thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up TV and programmed universal remote. The guys were knowledgeable and efficient and very very kind. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, quick and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The guys were friendly, quick and very helpful in getting my new TV set-up and mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the installation team. As stated above, they were very efficient and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my sound bass, no dangling wire . Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my TV did a great job, clean and super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were kind, attentive, knew their stuff and got everything mounted and working quickly. They were massively helpful and I will be using their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from the Geek Squad mounted my TV on a tricky wall with little or no damage. He went over instructions until I was certain I understood which remote I need for which operation. He cleaned up thoroughly when he was finished. He set up everything needed, but couldn't get my aged DVD player to connect to the TV. That was a disappointment but an understandable situation.

    I would recommend this to a friend