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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    I highly recommend the Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were really great! They were fast, explained everything to me. Installed really well. Cleaned everything up and patiently taught me how to download all my apps needed. Really amazing guys. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installled the mounting bracket, mounted the TV and installed the power extension and cables from the TV to the cable box and sound bar. The agent also set up my cable remote to be able to control the tv and sound bar. He cleaned the mess made by installing the power extension unit and took the TV box with him. Highly recommend this service if you are looking to mount your flat screen on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific job by Best Buy Installer. Geek Squad came out to look at the installation at time of purchase of the Sony TV. Geek Squad made sure the TV would fit the unusual spot I wanted to put it. Also recommended I buy a mounting bracket from a 3rd party (not Best Buy) to save me a significant amount of money. The installer came and mounted the tv perfectly. Thanks Geek Squad and Best Buy for great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really efficient and fast installation very helpful instruction for initial use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Geek Squad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time,mounted the TV connected the sound bar and showed me how to use the TV's app to setup. Very pleasant and took out all the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved a tv from my living room to bedroom and mounted on the wall. Installed a new larger tv in my living room, connected dvd player, soundbar and fios. They were very professional, respectful of my property, extremely knowledgeable and quick. They cleaned up what little debris there was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and thorough asking a number of questions about exactly how we wanted to use the TV to ensure it was set up so we could do everything we used to do and more. Fantastic Service and professionalism and they were very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were quick,and on point with set up and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went perfectly. These guys are great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GeekSquad guys are tremendous!! They came in and got the wall mount mounted in the tight space but with the mount I purchased it works perfectly!! It pulls out 20 some inches and turns left and right to get the best view. If I could give these guys more stars I would. They weren't there very long to do all of the work of mounting to the wall and connect my devices to it and pairing my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my TV were very knowledgeable and were very precise with measuring to make sure it looked balanced on the wall… they were also very nice and wanted to make sure I was happy with their work before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    H&G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad sent to our door gave great service. Personable and knowledgeable people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wall mount is perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient and helpful. They paired my Xfinity remotes and showed me how to use them. They did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great with product installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, knowledgeable, friendly, efficient; a credit to Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach and Andrew were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Andrew came and mounted our 75" TV above the fireplace on a tilt wall mount. They were friendly and very knowledgable. They got right to work and finished the job quickly. I was confident in their abilities and enjoyed chatting with them as they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valerie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend having the Geek Squad install TV's. The crew that came out for ours were very professional and knew exactly what to do without hesitance. Courteous was also a key factor. These guys were the full package. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job, pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough good things about our installers and the job they did. Seamless, clean, professional, etc. However, it’s too expensive in my book. We purchased 4 mounts and wanted them to install all of them. But the price prevented us from doing so. We opted to have the largest installed and am glad that we did. I think that for a tv the large and heavy having someone with a lot of experience can never hurt. But there should definitely be packages for multiple TVs and the staring price for one should be lower. Our 1.5 hours worth of relatively easy work should not be so expensive. But if you are good with the price the service itself is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 55" TV in 15 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly quick and professional. Mounted TV looks great and functions perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to verify appointment which is ware these days. Wanted to verify instillation as no wall mount purchased. I text to confirm that it was just a delivery. Both techs were professional and knowledgeable of features and setup went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up Crew Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT experience with two guys who set up TV on wall. They communicated prior to appointment and on the scheduled date. On time, very polite, knowledgeable, and all my concerns and questions answered. Cleaned up all packaging material and stated if any questions pop up in future call Geek Squad any time. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was excellent. Made sure we were comfortable with operation

    I would recommend this to a friend