Customer Ratings & Reviews

The geek squad team completed the work very efficiently and very professional.

Install crew did a great job installing units and both TV to the wall.

The geek squad was professional, knowledgeable, and courteous. The tv and sound system is exceptional.

Guys were exceptional! Professional and courteous. TV up on wall in less than a hour. Cleaned up after and hauled away boxes for mounting bracket and 75 inch TV. Definitely recommend! Unfortunately, delivery and setup will not be part of the updated Total Tech package.

Excellent all around. Professional, clean, efficient and timely.

the agents installed the TV just as we requested. were very polite and explained everything we did not understand. also made sure they secured the tv mount and tv correctly.

The agent installed the TV extremely fast and was very knowledgible on what he was doing

Geek Squad did a great job mounting the tv I ordered for my father. They recommended a full motion mount for the corner and its working out great. My father is elderly and the installer took extra time to explain the new remote control and was super friendly and pleasant to him. Im so happy that my father is happy with the installer and the new tv.

The guys were great. Once installed, set up was easy and they demonstrated the top features.

5 stars to the 3rd party company hired to install/mount my TV. Best Buy gets 0 stars for the ordering process ans customer service. All their installations ans mounting are done via a 3rd party. Mike, the person that mounted my TV, was absolutely amazing.

The two reps that came swiftly got my 85" Sony TV up a flight of stairs and expertly installed the bracket and asked me where to drill and all of that. I told them they are the experts, so I went with what they suggested and everything has been hunky-dory. Very quick service, they placed a mat to cover the hardwood floors while installing, they worked well together, brought two trucks so they communicated to each other which tools they had and needed. Honestly, they were top-notch especially considering the physical labor involved in getting the super-large TV up the skinny flight of stairs in the first place. Arrived pretty much on time, too. Nice guys, very responsive, very helpful. I think it is just a no-brainer to pay for GeekSquad installation if you purchase such a great product. You get what you pay for, and probably then some.

The two Geek Squad members were professional, friendly, and efficient. They made sure the TV was mounted in a way to match the arrangement of my seating area. Upon request they gave helpful information about streaming channels matching my interests. Before they arrived they kept me updated about the expected time of arrival. Overall, five stars.

Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

Justin and Justin did a phenomenal job of not only informing us of our best options of mounting the TV, they took their time to make sure it looked great and that we were 100% satisfied. It took only about an hour and it looks great. Will definitely use this service again. Had already used Geek Squad to mount a different TV. They have yet to disappoint.

The guy that set it up went beyond to make sure all of our components work with the tv, . Very friendly and answered all our questions. Called help to remove old 17 year old ad heavy tv so we didn’t have to help. Great experience.

The agents did a great job hanging and installing the TV & soundbar. One negative…they did NOT have the cables we needed on the truck. I had to leave the house, drive to Best Buy to get the necessary cables. The store associate told me that the Geek Squad would have the cables needed with them. That downgraded my review.

Best installation ever !! They knew exactly what they were doing. Went over everything with us before they left . Very friendly and knowledgeable . They answered all our questions and we weren't rushed. Highly recommend these two for an install, you won't be disappointed.

Both were very efficient and the install worked well. Only complaint, is a minor one. They did not get the manual out of the box to give to me. I assumed that there was no manual included, even though it was mentioned in the item description online. I did locate a digital copy and downloaded it. When we broke down the box for recycle we found it plus some items that would have enhanced the installation by lifting the tv up so it would not be partially blocked by the sound bar. Like I said not major issues, but one of those little details. Overall very pleased with the team.

The Geeks came out and mounted two tvs in my house. They were extremely professional and did an outstanding job.

very professional, knowledgeable, courteous, detail oriented loved the pride they took in their jobs