Customer Ratings & Reviews

The Geek Squad mounted my TV's, set up all the devices, and took my old TV's away so quickly! They were very friendly and professional and I would definitely use their services again!

The installation was exceptional and they knew all I needed to add apps and get everything going. They had experience in my subdivision and knew exactly what to do to add the mount for the TV

I purchased this product to mount a 65 inch LG OLED 4K television above my fireplace in a great room. Technicians installed in less than an hour. Product came with all necessary mounting brackets and other hardware. Technicians were able to adjust height and level tv using this tv mount. This product added to my overall satisfaction of my Best Buy experience.

These guys were professional and awesome, thank you for having a good attitude and working with me on the install at the last minute. Hope yall enjoy those 3Ds, gents.

Guys did a great job. Respectful and courtious. I recomended to my mom and she used them to install when she purched a tv also.

The two gentlemen were very professional very knowledgeable very helpful very clean when they put up my large TV onto the wall appreciate it very much. Great job.

Installers did a great job, very patient and friendly wouldn’t hesitate to use again

The installation was excellent! They called an hour before to let me know that they were running a little later than expected. They showed up when they said they were and were in and out very quickly. They were polite and left the job area neat.

Excellent and skillful installers. They came back free to make sure I achieve my full purpose of the entire purchase.

great service, the technicians knew their job, explained everything

Fantastic job done by polite professionals. In and out. They took the old TV that the new one replaced and ensured not only that it looked great, but that the job was cleaned up. This service was included as part of the best buy program and I was thrilled that it was at no additional cost.

Professional set up. Can put on wall if you want. HIGHLY RECOMMEND!

The agents mounted and installed the tv, made all the necessary connections and ran it through its paces. They also picked up all styrofoam pieces, cardboard and other miscellaneous wrappers. They were fast and efficient. I think they assumed that I knew more than I actually knew, but they were very professional, courteous and knowledgeable.

After experiencing frustration with installing a big screen TV in my living room a couple of years ago I decided to have Geek Squad install my new LG OLED 55 inch in the master bedroom. It was a great experience. The agent was fast and synced all my devices to the new TV. It was a great experience and I will have Geek Squad install a replacement for the living room TV in the near future.

The person connected a N antenna so i could get local channels on my TV and he installed my TV into a wall-mount in my bedroom so I can easily watch TV in bed. As I live alone, this is very handy for me!!!

What a good team of installers. They put everything in place, set it all up, answered our questions and did so quickly and efficiently.

The Agents were kind, attentive, knew their stuff and got everything mounted and working quickly. They were massively helpful and I will be using their services again.

Geek Squad mounted my tv quickly and ver professionally. Highly recommend getting them to mount your tvs.

When our dog knocked our older TV off the entertainment center, it was time for a new TV. We purchased a near top of the line TV so to protect it for being knocked off, I decided to mount it to the wall. The TV is a 65 inch so I felt it would be too much for me to do it by myself. Also thought why not have someone who has experience mounting larger TVs do the job. That was the correct choice. They had it and the sound bar mounted within a couple of hours (did not time them). I'd probably still be working on it today if I was doing it LOL.

Bought an LG C2. First one was out of box and made a popping sound when changing channels. Geek squad came out to replace tv but said it was cable box. Called cable company and swapped box but tv still popped. Reordered tv and had it installed. No popping but guessing on settings for best cable tv picture. Also, when watching baseball and golf, ball either disappeared got flashy for a moment. Very noticeable. Tried all motion settings to no avail. For a 120hz oled tv, it does not handle motion as well as 60hz LCD tvs. Geek squad saying its my cable service, never had motion problems before so i blame it on tv. I like tv for general sound and picture quality but dont understand motion issues when tracking a white ball. It also took 2 months to get tv that didnt pop when changing channels. Overall disappointed with Best Buy and LG product that was rated top tv for 2023. Would not buy this tv or anything from Best Buy in future.