Customer Ratings & Reviews

The person connected a N antenna so i could get local channels on my TV and he installed my TV into a wall-mount in my bedroom so I can easily watch TV in bed. As I live alone, this is very handy for me!!!

Joshua and Sharir were outstanding and a real value to Best Buy products and service. Having their names will be sure to refer them to other Best Buy customers and for my future support needs. This is my first experience with the Geek Squad and regret not having used them in the past.

The Geek Squad expertly installed my tv and swivel stand. They patiently helped me install my programs and showed me how to use the remote control. After going to the trouble of helping me order special chords and an extractor so that I could use my sound box, they said to call if I needed help hooking them up. Then they never answered my calls.

TV installation by geek squad was very good very professional and good cleanup afterwords I’m very satisfied with their work

The team did a wonderful job. Excellent and knowledgeable Neat, fast service

Service was quick and efficient. Even the unexpected complications were addressed professionally and resolved. work area was left spotless. Excellent explanation of equipment operation and follow up instructions.

The men were very knowledgeable.That made it go easy on me because they new what and how to connect it. They were very nice gentlemen.

Installers were courteous and installed the TV in a nice. professional manner. They did describe some of the process as it was happening (like the standard was to leave 6 inches between the TV stand and the soundbar. However, this 6 inch gap really does make the TV a little high in the room. I wish we had lowered the TV by 2 or 3 inches or at least discussed this a little more.

The agent mounted this to the wall and hung my tv on this. Very quick and professional

I was upgrading to a larger wall mounted TV so the mount was already up however the way the new TV was it would either be too high or too low. the place they could have used to move the mount had something in the wall blocking where the screw needed to go. They figured out a safe way to mount it in a good spot and waited for me to fill the hole and paint, after moving the mount for me. Great guys. thank you!

Great job in installation. Clean and professional.

The crew was polite, efficient and did a great job. They were very accommodating to our needs and did not rush the project

Geek Squad agents were prompt, courteous, competent, efficient, and friendly. Mounted 65 inch TV and sound bar look great and are placed exactly as I wanted. Only reason for a “4” instead of a “5” is that I cannot get my DVD player to work no matter what I try. They may have told me something about that that isn’t obvious, but wish they had written out instructions for me to follow.

The Geeks went above and beyond with the installation. They even threw in a piece of equipment I needed for free. I have used the Geeks twice now and will only use them from now on.

Latisha and josh did a great job ! They were very professional and friendly and very knowledgeable !

the guys were very professional and friendly and they did it in no time!! Still works great and i have no issues. and you have peace of mind!!

The agents called to verify appointment which is ware these days. Wanted to verify instillation as no wall mount purchased. I text to confirm that it was just a delivery. Both techs were professional and knowledgeable of features and setup went smoothly.

Excellent job with attention to detail. The team even spent time to ensure that the TV was lined up to the best height and location on the wall to ensure the optimal viewing angle. They also explained various details on its setup and use.

The Professional installers arrived on time and were very professional and knowledgeable. They opened up my products & mounted my TV very quickly. They even cleaned up after themselves. I would definitely choose them again! Thank you so much!! I am considering ordering another TV and getting the same service again within the next 30 days.

Was very impressed with the installation. Professional, knowledgeable!