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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy! They got here on time, Were very professional and easy going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were super professional. 10/10 would hire them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CREW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TV that this crew has put in for me top of the line the best doesn't get any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Eric bower, were very professional, knowledgeable, and courteous. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and thorough asking a number of questions about exactly how we wanted to use the TV to ensure it was set up so we could do everything we used to do and more. Fantastic Service and professionalism and they were very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was the best! I believe his name was Tony..Installation was painless, added service for in-wall conceiver. great job! Recommend service 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt delivery, courteous and.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad personnel were exceedingly courteous, knowledgeable and extraordinarily professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GSquad is lit - Madison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank and Barney did a great job installing my mount and hanging the 75 inch LG. They were quick; knowledgeable, personable, and considerate. They made sure I was satisfied with the work they performed and cleaned up everything afterwards. They make a great team snd they probably receive a lot of accolades. Grest job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys — Geek Squad — showed up and were prepared. My wife and I had mapped out where we wanted the TV on the wall and after a brief discussion and verification, they installed the TV exactly where we asked (like within 1/4”, I measured) and set up everything on the TV. They also ran some demo clips to give me an idea of what I’d bought. I’d add that when I arranged for installation, some times/dates were supplied by a third party so you may want to make sure you get an actual Geek Squad appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Mounting went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few tries for the company to get the scheduling right but the installer was great. Fast, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Very happy with the results.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to connect and set up our new TVs were terrific, very friendly, professional and knowledgeable. They did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that set it up went beyond to make sure all of our components work with the tv, . Very friendly and answered all our questions. Called help to remove old 17 year old ad heavy tv so we didn’t have to help. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Your Eyes Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job when installing the Samsung Frame to the fireplace area. And also putting the Sony Bravia 8 in the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Installers were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They were punctual, courteous, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent- timely, professional, and mounted our new tv in no time! They also showed us our to use our mount since it pulls away from the wall and tilts/angles to either side. I would not hesitate to use Best Buy/Geek Squad for any of your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with installation, was super quick and they made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were wonderful, very fast, professional and friendly. They did a great job moving one tv from one room to the other. They cleaned up the marks on the wall and left everything just as I wanted .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very prompt, cordial and listened to what/where we wanted the wall extension socket, tv wall mount placed and they worked through the obstacles. Completed whole project in less than 1 hr, including instructing us in using the product. Have used Geek Squad in our home, multiple times, in 2 different states w/ very satisfying results each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv was mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical job expertly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician expertly mounted our new TV with the heavy and sturdy wall mount. He was very polite, focused and careful, instilling the necessary trust in us that our precious TV was safely attached to the wall via a swivel mount. He also checked that all the settings on the TV and the connections worked properly, nicely organized the cable mess and synchronized the remotes.

    I would recommend this to a friend