Customer Ratings & Reviews

I purchased geek squad protection when I purchased a tv around Christmas time. Soon after my computer started acting up and I was able to bring it in and get it fixed for free. A few weeks later we decided to upgrade the TVs in our home. I was able to save an additional $50 on my tv, and have it mounted for free because of my membership! It’s been a very fruitful investment for me thus far. You all should get it.

He was Prompt He was friendly He was knowledgeable He was efficient He was well groomed

Technician set up the TV quickly and it works as I like it.

The TV installation was flawless! The technician arrived on time, was professional, and clearly knew what he was doing. Everything was mounted securely and neatly, with no mess left behind. The cables were hidden perfectly, and the setup looks amazing. Highly recommend this service for a smooth, hassle-free experience.

Agents mounted TV and helped feed wires through wall. Was in renovation and had prepared for TV, but required some challenges getting everything to fit right. Agent was professional and polite--very impressed. Will say that was assistant to agent and he just played on his phone during install except for hanging TV. Was a little weird as I could see he was on social media, etc. But very happy with service overall!

We wanted to ge a wall mounted for our bedroom. Found this to be a perfect fit. We had a very old big box tv sitting on a stand. Getting a wall mounted TV cleared the space and it looks great on the wall. Being a total tech member, installation and haul away was included. Best Buy tech did an excellent job and made us happy.

The gentlemen arrived as scheduled. When it was realized that the mounting devise was not what was intended, they retrieved the appropriate one and got it installed right away. Very professional and courteous.

So glad I had Robert & Oliver out to mount my TVs. They actually did 3 total, and wound up coming back out to readjust the height a couple of weeks later (which was my fault). Very professional and made some great recommendations along the way, like buying wall rated HDMI cables to hide. They installed those on a return trip

I bought a large flat screen TV which needed to be mounted on a different wall. Best Buy technician Dave arrived promptly at 8:00 a.m and was prepared for every situation that we had. He was also very organized and methodical to make his work quick and seemingly effortless. He went above and beyond to ask what I wanted to know and if I considered other options that may work better. The absolute best, Thank you!

Perfect installation with great care for the surroundings. Only issue was getting it scheduled, but that’s not the installer’s fault!

Install guy was awesome. Friendly and explained everything and made sure I was happy w/ the install before he left.

Helpful, knowledgeable, friendly, efficient; a credit to Geek Squad.

no difficulty hanging my TV. Made sure everything was working well and all questions answered.

Great job installing new TV MOUNT. Installers great job

My technicians were on time and efficient. They were friendly and informative. They set up my system with no stress, and it didn't take long. They answered all my questions.

Fantastic job done by polite professionals. In and out. They took the old TV that the new one replaced and ensured not only that it looked great, but that the job was cleaned up. This service was included as part of the best buy program and I was thrilled that it was at no additional cost.

My Geek Squad technicians were professional and knowledgeable in replacing my TV. The TV was replaced under warranty. The replacement and set up was performed by well trained technicians. Thanks to my professional Geek Squad representatives.

The guys were so patient and very respectful. They explain everything about the installation and made some suggestions to have a better view and clean wall for the tv installation.

The Agents did a great job mounting and connecting all my devices. I was very happy with them.

Install was excellent. Made sure we were comfortable with operation