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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    The geeks rule !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They accomplished a tough installation with minimal hassle. They are great !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge shoutout to the Geek Squad team for their exceptional setup and mounting service. They were professional, punctual, and extremely thorough — making sure everything was perfectly aligned, connected, and explained before they left. It’s clear they take pride in their work, and their attention to detail gave me total peace of mind. Highly recommend both the TV and the installation service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job installing 2 TVs and a sound bar. They were professional, well mannered, and had all the right tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were very helpful. They explained everything in detail. The did a great job installing the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and very nice to work with/helpful. They got the job done right & quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome Service and was set up quickly . Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this service. Moved/mounted current TV to another room and had the new TV mounted. Purchased the Total Tech service and saved myself $100 on the installation plus other fringe benefits. Could have done it myself however, so nice to sit back relax and watch someone else do it! Not to mention not answering all of the wife's questions and concerns! Tech's were very personable, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good option for people who can’t or don’t know how to do this job themselves. Plus not all companies offer this. It’s a very good option to use and have available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was wonderful and installed TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic! They connected it to the stand and got everything working on it and did it very quickly! The two that installed it were courteous and friendly. They took their time to answer our questions. Also told me to call back if I had any problems. I couldn't ask for better service! Best Buy is one of my favorite stores!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional, courteous and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this install. The installers were very professional, courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Amazing Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV perfectly. They helped me out a line it well in my room. My only that they set up all the updates and hooked it up to all the programs for me. Then they walked me through all the new features of the TV and the remote. They were extremely nice and extremely helpful. I hope to get the same 2 agents each time i need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raising the bar high with service excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided end to end! That’s the way to do it guys! You have raised the bar very high for customer obsession and delivering results. Extremely professional! I’m very impressed and will highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and TV Brackets. From start to finish they seemed to know what they were doing, made sure they took care around furniture, wore masks, answered questions made sure we knew how to operate all devices, stepped us through TV operations, made sure we called Xfinity to fix a broken modem, advised us of change our decision possibilities that included upgrade in size of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was very simple to install with the template when you find the stud. The adjustable mount makes it easy to watch TV anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech installers arrived within the time frame were friendly knowledgeable and did a very good job with my tv wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD personnel were very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and installed my new QLED Television efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that delivered and setup my TV were very professional and wasted no time in doing everything to insure that all went well. They put my old TV in the box from my new TV and installed my new one and set it up for easy startup. They were great and did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to set up my TV or fantastic. I can’t say enough good things about them. They were professional they knew what they were doing and they did such a neat job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service we received was excellent. We were fortunate to have two individuals that knew exactly what they were doing. They were extremely professional and excellent troubleshooters. They were respectful and clean up the mess after completing the project. This is the second time was had the Geek Squad doing service in our residence. Both times were completed with great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two services personal that installed my tv and more did a great job mostly few things not so But great two guys wish bestbuy would be sending back there personalel that do the installation i give them 5 high 5

    I would recommend this to a friend