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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 38,688 reviews
  • Rated 4 out of 5 stars

    Installation of wall mount for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and knowledgeable. They asked me to to make sure I was completely happy with the installation and the placement. They wanted to know if there was anything they can do or any questions they could answer before they leave and made sure that I was 100% happy gave me a contact number to call if I think of anything or changed my mind about the placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very pleasant and knowledgeable. They worked quickly and made sure I was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount extremely sturdy. Easy to install. Could hide the cables no problem Setup team were fast and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation agents offer great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attached the TV mount to wall, mounted TV and connected all accessories. They checked the operation of the TV and asked if I had any questions regarding the options available. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and efficient team of guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly, and quick. I purchased the tv and mounting parts and they put it all together. They offered me an option to hide the cords which has worked out perfect! My only concern was in good service fashion they gave me “customer gets what customer wants” but due to my inexperience, they were going to let me mount the TV way too low until my friend dropped by and saw the error. Good catch on her part. After getting my tv console, the tv still needs to be raised 4 inches. I wonder what it would cost to come have it adjusted? Hmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installled the mounting bracket, mounted the TV and installed the power extension and cables from the TV to the cable box and sound bar. The agent also set up my cable remote to be able to control the tv and sound bar. He cleaned the mess made by installing the power extension unit and took the TV box with him. Highly recommend this service if you are looking to mount your flat screen on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that came to my house went way above and beyond. They came just before the covid closings. It took two of them to mount my TV. Had it ceiling mounted, with soundbar bracket to hang underneath. Bought parts from Amazon but these guys did everything they could to get my TV up, and they did. The soundbar bracket they tried but just couldn't make it work. They were great to talk to and very informative definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came and installed my 75” tv very professional. I didn’t know that the mount was not included in the package. Thankfully the guy called me the day before and asked if I had one. I told him no and he asked me what I was looking for and he would bring one and I said I don’t know something cheap lol. He said ok and brought it with him the next day. I’m very happy with the experience the geek squad gave me. Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting the TV. They are careful, measured twice and made sure it was centered and level. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Martin and his partner(forgot his name) did awesome work. Got there in time, right to business, told me of any issues they might encounter and had a plan b and c if necessary!! Very quick job!! Thank you guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific job by Best Buy Installer. Geek Squad came out to look at the installation at time of purchase of the Sony TV. Geek Squad made sure the TV would fit the unusual spot I wanted to put it. Also recommended I buy a mounting bracket from a 3rd party (not Best Buy) to save me a significant amount of money. The installer came and mounted the tv perfectly. Thanks Geek Squad and Best Buy for great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and quick service. I only trust geek squad for installation. They set up the tv we bought ready to go with the Roku, soundbar, and ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went perfectly. These guys are great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GeekSquad guys are tremendous!! They came in and got the wall mount mounted in the tight space but with the mount I purchased it works perfectly!! It pulls out 20 some inches and turns left and right to get the best view. If I could give these guys more stars I would. They weren't there very long to do all of the work of mounting to the wall and connect my devices to it and pairing my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is great. Accordions and tilts as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was proficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed then tv and set the components up in a timely fashion. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took advantage of the add-on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a awesome job at installing this TV it is massive and after finally getting my mount in they came back to put on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominick and his helper did an excellent job in mounting my new TV on the wall bracket. He tested the internet strength and recommended contacting Google Fiber for an upgrade. Best of all, Dominic was extremely patient in explaining the technology genres.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 55" TV in 15 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly quick and professional. Mounted TV looks great and functions perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what a pro job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, professional and expert at mounting and seting everything up. I'm pretty tech savvy so I kept having to tell them i could run and set up my 7.2 sound system later! I just needed them for the TV delivery,mounting and setup cuz I cant lift any of them.

    I would recommend this to a friend