Customer Ratings & Reviews

Amazing service! Could not have been happier! 3 TVs mounted, sound bar on one with remote programming and our media room set up with speakers mounted, remote progamming, audio components, etc. All to perfection…

The agents were knowledgeable, respectful, quick and efficient. Excellent service

The only flaw was when they called to narrow down the time to am or pm, they didn’t leave a message to let me know what it was & didn’t return my call back. However they called in the am & said we were their 1st stop & arrived on time. They had to make the wall mount work on our wall that has studs at some out of the norm measurements. Very pleased.

The geek squad agent mounted and installed my Samsung 55” tv to the wall as well as connected everything to my Xfinity service. He was very helpful and explained step by step what he was doing until the end. He was exceptional and went over and beyond to help us feel comfortable by having patience and taking the time to explain and show us how to use our new tv.

Super smooth and easy service. Scheduled our appointment a few weeks out while we waited for construction to finish up. Our installer came on time, asked lots of questions to assure she had it placed correctly and went about her way. She finished quickly, walked me through the TV setup and was on her way. So friendly and left the room perfectly clean. She even took all the packaging!

These guys were awesome. They setup TV and home theater system. I wanted my new stuff to look better than what I could do and these guys knocked it out of the park. Love the system and the look of everything. Sounds great as well.

We used the Geek Squad for a TV install. They arrived on time and were super clean and efficient. Got everything set up perfectly just as we wanted it.

We had 4 wall mounts and 4 TV's to be installed. They worked as fast as they could and did a very good job.

Very Knowledgeable! Very professional! Definitely would use them again.. they came in knew exactly what to do.. took them no time to hook up my tv & sound bar, & speakers! Showed me how to use the remote!! I really appreciated that..

The Geek Squad technicians were courteous and did a great job putting up our 85” and 43” televisions in our basement. They cleaned up afterwards and answered all my questions. They installed and set up the televisions.

I think this was money well spent! The squad was very courteous and very clean in everything they did. They assisted in choosing the correct location and then was very precise in cutting holes and attaching the mount. They made it possible for me to add another cable without having to remove the tv...something I greatly appreciated. They gave basic use information, but after they left I was disappointed they didn't go over how to use more functions of the tv (ie voice remote, adding apps)

Had a window of time of then the Geek Squad would arrive. I was glad to get a call early in that window saying they would arrive soon. They arrived and were to work. They had to move the TV/mount from one wall to another and they did it with ease. Very knowledgeable and I'm happy with the result. Not my first time having Geek Squad come over to help mount a TV and I have recommended them to others.

Very professional and courteous. They arrived in a timely manner. Kept me aware during installation, catered to my wants as far as final position and approval of the work done.

i bought a tv for my friend. she chose the time and date that worked best for her. i was at work when they delivered the tv to her apartment. she said the team did great work and they installed it very quickly. best buy made this process so seamless.

The tech guy did more than install our tv. The install was clean and efficient and all was programmed to work. Her even have is a brief tutorial on how to use the tv, know than the "quick" start. He even told is how we could save on teckie stuff that would have faced even more on the install.

The Agent installed the mount quickly with no problems. He was nice & knew what he was doing.

The crew was polite, efficient and did a great job. They were very accommodating to our needs and did not rush the project

These two guys managed a challenging wall mount with this tv, due to its size and weight. They were quick to problem solve and the final effect is a balanced tv in the perfect spot. Cannot remember their names. I think they were Shane and Matt? Great Geeks!!!

Margie and her team provided outstanding customer service while working fast and hard to install outdoor tv, Sonos sound bar with other add ones! Margie recommended another outdoor speaker, which I purchased same day at Best Buy. Spent valuable time to show me how to work the new system and provided number if need support later! Thanks so much for a wonderful experience!

Great service. Conscientious install. Very knowledgeable about products. Everything set-up efficiently.