Customer Ratings & Reviews

The TV ordered was damaged as was the replacement. The Geeks were professional & drove 2x to Best Buy to pick up our replacements. While they didn’t have the same one we ordered they pick up one that was comprable. Great job.

Super nice group and professional. Even discarded the boxes that TV and mounting kit came in.

These guys were awesome. They setup TV and home theater system. I wanted my new stuff to look better than what I could do and these guys knocked it out of the park. Love the system and the look of everything. Sounds great as well.

The folks were very professional and prompt. i was pleased with their work but not with being able to hide the power cord as was promised when I purchased the product. I am still waiting on the Best Buy store to contact me to resolve the issue. The Geek Squad executive called me and told me the store would be contacting me.

The Geek Squad did a superb job of installing my TV. They were knowledgeable, organized, and cleaned up any mess that was created. They were also very pleasant.

The techs were efficient and explained every step of the process, including how to interface with several different video sources. They also answered all questions clearly and made sure we could use the controller to do all common functions and access setup menus to customize when desired.

very precise and knowledgeable they would ask often if that is what we wanted and they did a very good job.

The totalcare membership has been the best investment as a new homeowner. They did a professional installation of the TV mount and TV in the best spot. They consulted me before installation and finished quickly.

The techs arrived on time. They clearly communicated to me why they were here and how they were going to accomplish the job. Kept me up to date on the status of the job. They hooked up all items, demonstrated how they work. They cleaned up the work area and they actually left the area better looking upon their departure than upon their arrival. I would highly recommend the geek squad for this service.

The two guys that delivered and setup my TV were very professional and wasted no time in doing everything to insure that all went well. They put my old TV in the box from my new TV and installed my new one and set it up for easy startup. They were great and did a wonderful job.

Devon, who delivered our new TV not only helped set it up, but also took the time to explain the new controls so we could begin watching as soon as he left. I can't say enough about how conscientious and knowledgeable he was. Thank you!

Guys did a great job. Respectful and courtious. I recomended to my mom and she used them to install when she purched a tv also.

The installers were very efficient, great instructions and very patient teaching me how to use the tv’s features

These guys were in and out leaving only a cloud of dust and the two televisions on the wall placed in the exact right place. They really knew what they were doing and hooked everything up and really were in an out in less than half an hour. They worked quickly and effectively. There was no real cloud of dust as they brought their vacuum to clean up and any wall board dust. They were polite and impressive with their efficiency.

On time fast mounting of tv excellent job. Great job setting up the apps and activating them.

Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!

Very Knowledgeable! Very professional! Definitely would use them again.. they came in knew exactly what to do.. took them no time to hook up my tv & sound bar, & speakers! Showed me how to use the remote!! I really appreciated that..

The Geek Squad delivered. Great team, super professional. It is an absolute no brainer to have them install anything else i purchase as well. It was just a fantastic experience.

The agents were friendly and quick. Asked questions on where I wanted the TV. Mounted the TV sturdily to the wall. They took all the trash with them when they left. Great expierence.

The Geek Squad team devised a plan and came with a strategy to install the TV. The TV was mounted at 12 feet, centered and leveled correctly. Top notch job Geek Squad.