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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Great Job Installing Our New Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great and mounted our new TV and made sure everything was working perfectly. As important was the quality work was that they were helpful and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Detail-oriented crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and detail oriented crew. Would definitely buy from Best Buy again based on how professional their installers are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my mount for my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick installation great job. Will be using them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The Geek Squad always comes to my rescue. They installed my new tv quickly and efficiently. When they were finished they went through everything with me and made sure I was comfortable with the new set. My thanks to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy - they came in, installed the TV and set it up. They knew the device and what presets they recommend. Very easy, friendly, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team were great. They were fast, neat and professional. They answered all my questions, made suggestion and cleaned up all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They came in and quickly installed my mounted tv. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an exceptional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted for me, and all my accessories (sound bar, dvd player, internet) were connected and tested. Installation was neat, with all wires hidden. Tech was quick, and thorough, and pleasant and professional to deal with. Answered all my questions, and pointed out things that I had not been aware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TELEVISION AND TELEVISION MOUNT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY AND ASSEMBLY WAS THE BEST. EVERYTHING WIENT SMOOTHLY. THE GUYS WERE VERY FRIENDLY, INFORMATIVE, AND KNOWLEDGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice and friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician, Aaron, was amazing. He arrived right on schedule. Before the initial set up, he took the time to give advice on viewing angles, wiring run placement, and a recommendation on a different mount than the one we were originally planning to use. Installation was quick and perfect. Exactly what we needed. Would recommend Aaron for anyone in the Owensboro/Daviess County area for tv mounting installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up in a Jiffy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about our Geek Squad service!! Thorough, polite and measured everything to make sure our new TV was mounted perfectly. Even when taking a second look since something was off a little … went back and double checked the leveling (turns out our 1971 house isn’t exactly level … of course!!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin and his coworker were excellent. They installed my 85 inch Sony tv with ease, while making sure it was perfectly centered for the room. Dustin paid attention to all the small details and was very precise. I would recommend their services again. They even cleaned up the garbage and vacuumed the floor where they did the install. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vernon the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job and was professional and very courtesy, he installed my tv and sound bar with ease and answered all my questions and concerns thoroughly...i will highly recommend my installer Vernon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation with great care for the surroundings. Only issue was getting it scheduled, but that’s not the installer’s fault!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was phenomenal! Leading the way, she and her team did a great job and connected all of my devices. I had two TV that needed to be hung, 75 & 65 inches (one upstairs and one downstairs). VERY HAPPY with the results. GEEK SQUAD TO THE RESCUE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-and-out installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came in were friendly, cordial, and informative in giving us their insights to the tv’s planned installed location. They had all of the necessary tools and helped my family feel secure in the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. I can't remember their names. I have been very pleased with everyone I have worked with on the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CREW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TV that this crew has put in for me top of the line the best doesn't get any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to remove my old LED TV and mount my new 4K TV in its place. I'm fairly savvy with connections, but there's no way I could have handled the mounting and removal of the old set due to size and weight. The guys were within the time window, called ahead before arrival, and took care to make sure everything was setup and working in a way I understood before leaving. Would definitely use the service again for something like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install Works great to hand tv on a wall

    I would recommend this to a friend