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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounted and set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech squad were professional, kind and amazing! They mounted the bracket to the wall with such perfection Placed Curved TV on and set it all up for us! We are thrilled with the expertise and wealth of knowledge. They answered all our questions effectively! Josh is definitely an asset to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and personable. Answered all our questions. Efficiently installed our new tv. Upon realizing the original wall bracket didn’t work with our new tv, was able to suggest the appropriate wall bracket, sell and install a new wall bracket without having to schedule an additional installation appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that delivered and set up my TV and mount did an excellent job. Both were very Courteous and will to explain what “I” needed to do to work my TV. Their attention to detail in mounting the TV so it was perfectly aligned and straight was very professional and their knowledge on the install was evident. I couldn’t have been more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my new TV and Sonus system. Neat and clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good about Best Buy's In-home consulting and installation service. Christian came to our house, measured the space and assessed what would work best for picture and sound. Then he met us at the store and helped us select the best value, with no pressure. After trying out a 55" TV for a week or so, we asked to trade up to a 65". Both the initial and second installations went very well without any problems. We highly recommend Best Buy for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Knowledgeable Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted all three of my TVs expertly and professionally. Both were very knowledgeable and courteous. Will definitely have them out for future mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fantastic. Great people, great skills, and they do awesome work. They installed 3 TVs for us in our new house. They made sure everything was the way we wanted it and ensured that everything was working correctly. Highly recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was inexpensive, knowledgeable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I needed a side gig. It would be mounting televisions. After doing some redecorating this past spring I needed a tv mounted in my bedroom. Lots of hours of research and calls, o was given price estimates STARTING at $250 for this service. I had purchased the tv at Best Buy so I figured let me look into what the cost would be from their geek squad. I was pleasantly surprised it was significantly less, and I could use my points towards the cost. It was simple and easy to set up an appointment, On the day of my appointment the young man arrived on time, fully masked and respectful of my request to please remove shoes upon entry of my apartment. It took him less than 5 minutes to determine I had purchased the wrong wall mount and told me exactly which one I should purchase. He rescheduled my appointment right there in the spot so I wouldn’t have to wait about week or so. Again, he arrived promptly. It took him about 20 minutes to install the tv mount and to hang my TV. He was very neat, polite and kind, taking time to show me how I can adjust the position of the newly mounted TV! I would give him 10 stars if I could! I would 100 percent recommend the geek squad if you need a tv mounted at a reasonable cost and I will definitely consider using them again for any of my TV or tech needs!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up qas amazing. Agent even had to go and get another TV when the original one would not turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack from Best Buy has installed 2 wall mounted frame TV’s for us . He was very polite and knowledgeable . We could not ask for better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to my devices. Professional, efficient, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, notified me when on the way. Professional install team, cleaned up after themselves. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the mounting. They did a perfect job and were very professional. They were very neat and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv very quick. They were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job! They confirmed the exact mounting location, securely mounting an extra large (98 inch) TV, and cleaned up their mess along the way. Highly recommend for a safe and worry free service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went the extra mile to get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did exactly as requested - mounted my new 85” TV. They did the job even though the previous agents ordered the incorrect mount - they had to locate the correct mount and pick it up at another location. Overall it went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG TV INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was placed on the fireplace and all my devices/available programs were added the Guy did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV on the wall, it was great ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were speedy, professional, and knew what they were doing to make the job look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came did a great job installing the TV using my existing mount. They even recommended lowering my mount a bit and took care of it for me even though they could have just put up my new tv as is and gotten the job done quicker. I really appreciated that. They cleaned up the work area thoroughly. They showed me how to work everything and followed up with me a few days later to make sure everything was working well.

    I would recommend this to a friend