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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 38,694 reviews
  • Rated 3 out of 5 stars

    "Conveniently" over-priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to purchase this because we bought a TV from Best buy and wanted to have it mounted the same day it arrived. The guys that came out to mount my tv were awesome. They showed up on time and worked quickly. They also dialed in all the settings and got it connected to my wifi network. They went over everything, explained the remote, how to get around, etc, They also cleaned up everything before leaving. So the service itself was top notch. However the purchase price isn't a very good deal for what's actually included. And what's included is nothing. All you get, beyond the basic tv set-up I mentioned above, is your tv, mounted on the wall with YOUR mount. You see the technicians aren't allowed to do anything at all with the wires, They won't hide them in the walls or anything like that. You also have to be sure you've already purchased the mount yourself and have it available. So for $200 what you're really getting is just a basic tv hang, using your own mount. That can be had for $50 all day on the Marketplace. And getting the tv set up and connected to your wifi is pretty simple. Something you can probably do yourself if you HAVE wifi, because you're already used to finding and logging onto your network. It's kind-of like the "convenience fee" you pay when you go to the corner 7-11. You're willing to pay more than you know you should if you're wanting it all NOW, like we were, But if you can wait, you can certainly get a tv mounted much cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they installed my tv very fast. I always get excellent service from the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and advised on better TV Mount. completed it efficiently and completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The technicians who handled the uninstallation and reinstallation of my TVs were exceptionally helpful, courteous, and professional. Their expertise was evident, and I felt fully confident that the installation was done correctly and securely. I highly recommend using Geek Squad for this service if you’re relocating—it's absolutely worth it."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure what you're asking here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed my new TV did a wonderful job. He was on time and kept me informed of his arrival time. He cleaned up all his mess and set up both remotes. I think he's wonderful and wish I could get him back to help me with the Samsung remote. I think Samsung gets F on ths remote for seniors. No light, too small, and harder for seniors to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been sold on LG now for about two years. The picture quality, audio and ease of use is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my sound bass, no dangling wire . Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my TV did a great job, clean and super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They in stalled a Sony 85 inch TV and did a great job. Looks great and work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service I received. They were prompt and install my TV and explained how to work it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While mounting the Samsung 85" Class 8000 Series TV requires careful planning and assistance due to its size, it offers an overall smooth experience if you're prepared. Once mounted, it delivers a sleek, modern look, and the viewing angles and cable management options help enhance the overall setup. Be sure to use the proper mounting hardware, and consider professional installation if you're not confident in doing it yourself. Good thing Geek squad did the mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team devised a plan and came with a strategy to install the TV. The TV was mounted at 12 feet, centered and leveled correctly. Top notch job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a superb job of installing my TV. They were knowledgeable, organized, and cleaned up any mess that was created. They were also very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the 2 Geek Squad installers work. They were very confident in the proper procedure to install and mount on my wall. They set up the TV to maximize viewing accuracy for the room and light exposure. Both were personable and gained my trust immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great! They tried to use our existing mount for our new 77 inch TV, but showed us how it would not work anymore, and replaced it then and there with zero issues. Very knowledgeable and very pleasant and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a Bad Entry Level TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv onsite once I read reviews about TCL televisions online. Out of the box the tv was beautiful. It was light and easily mounted on the wall. After understanding how to adjust the settings this TV actually had a beautiful picture. Unfortunately the sound was muffled and lacked the clarity of my previous Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install guy was awesome. Friendly and explained everything and made sure I was happy w/ the install before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount extremely sturdy. Easy to install. Could hide the cables no problem Setup team were fast and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contracted person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, cleaned up when done , very satisfied, Friendly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best and worth their weight in pixels. They were very knowledable and answered all my questions. I highly recommend them for any large tv or mount install. Two tv installs and one mount install and finally a disposal--In less than 3 hours ! No price can be put on the peace of mind that these professionals bring. An added feature is their patience and explaining things thoroughly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Confident TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 77" OLED tv. It was super fast and now I don't worry about it falling off the wall.

    I would recommend this to a friend