Customer Ratings & Reviews

The agent mounted my 55 inch TV quickly and professionally.

The Geek Squad are the best part of purchasing from Best Buy. They are knowledgeable, professional, and courteous. They took down the old TV; set up the new TV; and hauled away the old one and all the boxes. I highly recommend them.

The agents who mounted my TV were great and quick, they arrive on time and got it done so quickly and also show me how to used the TV ..

Fred and Wolf were right on time and knew exactly what they were doing and had the tv on the wall in a short amount of time. They both were professional and courteous, and Wolf even programed my remote while Fred was finishing the wall mount. They were the best and I thank them both for making it so easy.

The service was amazing. Extremely quick and efficient and nice man that took care of the installation.

Geek Squad did a fantastic job. Set up everything without any problems. One tv had to have special installation and the second two men did a fantastic job. Our sales person Shoaib was fantastic.

The GS are always great but these guys saved my day. The studs (I mean the lumber in my wall, not the GS guys, although I'm sure they are perfectly adequate) turned out to be spaced incorrectly so the wall mount I ordered wouldn't work. They had an alternate on the truck. Delayed gratification situation avoided. Thanks guys. You're the Best! Pun intended.

The Geek Squad agent was professional and mounted my TV along with installing my in wall cord system. The cords that came with the system were too short, and the agent set an appointment to come back with the correct size cord.

Love the Geek Squad! The mounted the 65” TV on the wall, we’re very professional, and were apologetic they couldn’t fully set up the TV because we didn’t have internet yet.

Excellent service! Very respectful and knowledgeable technicians mounted the TV in no time!!!

The agent was familiar with my new tv and its mounting. He was organized, quick, and professional.

Yes, It was professional. They knew exactly how to install. I was Satisfied.

The guys were great. Professional and nice. I’d recommend. Not a fan of customer service on the phone. Promised me call backs twice and I never got a call. I had to follow up with them three times.

I can not say enough about the fantastic job the Geek Squad member did mounting and setting up my TV. He was very professional and took care of removing all the packing materials from the TV. He also let me know he was on the way and during set up he made sure I was happy with the placement before he drilled any holes.

The gentleman who came to mount my TV we're excellent, fast and knowledgeable. Definitely worth the money!

Quick and Easy! They got here on time, Were very professional and easy going!

The crew who came out were awesome. They were knowledgeable and detail oriented. Answered all of my questions and took their time doing the job. Made sure I was totally satisfied before they left.

The agents mounted the tv with lots of knowledge and professionalism...

Amazing customer service! Both techs put us at ease when our wall was difficult to work with. They were both so helpful and kind and took time to explain in detail any questions I had. They were incredibly personable and that was extremely important to me. They made my tv look amazing and perfect. So happy about the look, but even more happy about their service. If I could I would repeatedly request just these two techs every time.

The people who came out to install it were some of the easiest people to work with. They updated me when they would be at my house, showed up at the time they promised and finished quickly. They set everything up and cleaned up any mess. Very professional and answered all questions.