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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient , very professional. On time, and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job mounting 77” TV over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 77” TV and Bose sound bar over rock fireplace. They did an amazing job making sure it was the right height and centered. Connected to sound bar and ensured it was working properly. Was very patient with my questions and concerns. Wires completely invisible. Cleaned up what little mess they had. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service was great. Knowledgeable and pleasant tech. Came in and set up TV and tried to help put on stand we purchased but it did not fit. Showed us how to use remote. Took all packaging and the old TV that did not work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, well trained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional technician. I wondered how difficult to mount a 75 inch tv. Kevin who did the mounting does know, did with ease and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING TV MOUNT AND SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent Adam T. that mounted and set up my tv was amazing! He called ahead to advise exactly when he would arrive. He was friendly, funny and explained everything. He didn’t make a mess and kept me informed each step of the way. He exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with installation, was super quick and they made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Installers were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They were punctual, courteous, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for 65''

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to hold 65'' TV. Quick, Easy install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and mount very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job mounting and connecting all my devices. I was very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the setup of my smart Sony TV. The two gentleman who installed my TV were friendly, professional, and competent. They were helpful in answering my questions. Furthermore, they were quick with the installation. I could not ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was done so well. Excellent service. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, professional, great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were very professional and performed an exceptional job. Arrived on time and were very efficient! So very helpful, we’ve never had any problem on any installation by the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job, knowledgeable, clean and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team were quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were at my house on time, unboxed my tv, set it up, showed me how it worked, and had everything cleaned up in half an hour. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience. The tech was timely, very friendly and courteous and well versed in his job. I had a unique mount as I was having it placed on a 45 degree ceiling slant and he had no troubles whatsoever. Very pleased!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time was a charm these two guys were on it and everything worked. Very professional and curtious. They wanted to make sure we were happy with the tv and sound bar installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new TV on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old TV and mounted new TV with new mount. They connected and assured proper operation of my devices, cable box and home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tall order mounting my 100 inch tv , two flights upstairs . It happened so smoothly . Exceptional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I have had Geek Squad install TV's in my new home for a total of 3 TV's. Geek Squad always stays in contact leading up to your appointment time. When installing the tv, they are accurate and take the time to make sure the job is done write. All while cleaning whatever mess they made up and being friendly. I will continue to use Geek Squad for everything installed in my home.

    I would recommend this to a friend