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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 38,694 reviews
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instal went great,installer was prompt and did a good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were patient and courteous and did a great job. They took the time to place TV where we wanted it and at a good height for our viewing pleasure. The were willing to answer all our questions. They were careful of our belongings while doing the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson 6050ub Projector Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew set up my Epson 6050ub projector in my dream game room. It didn’t fit just right at the start. He spent extra time to make sure that it was perfect. He was kind, asked questions when there were workarounds to be done, and treated my girlfriend and I with respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect wall mount. I have a 70” tv and this is awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied first time customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with Best Buy's help in deciding which Smart TV to purchase. I chose a Smart TV, a Samsung 55" OLED. I was delighted with the delivery and the setup from their Geek Squad, who also gave me detailed instructions on operating my new Samsung Smart TV. I am a delighted customer of Best Buy and thank them for excellent service to me, a Senior citizen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were Extremely knowledgeable and efficient. They removed the old, measured twice and completed the install without issue. They were careful and thoughtful. In a little over an hour, the room was all back together and clean, ready for tv viewing. Wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Very nice and quick. Didn’t leave a mess either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, very appreciative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys only had to re-mount the TV and they were gracious and professional, a pleasure to have them do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv quickly and efficiently. It was nice to not worry about getting the tv in and getting rid of the box too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most helpful delivery/install team. Very professional. Knew what they were doing. On time, communication was great. Hard working employees. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Geek squad men did a wonderful job. We’re very happy with our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excells!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very professional installation for wall mounting my 85 inch Hisense U8K TV and soundbar. Set up was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installer Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos the installer was super helpful with installing my mothers tv for her. He explained how to use it with patience. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWO INSTALLERS FROM HURST TX, STORE ARRIVED ON TIME- COURTEOUS AND KNOWLEDGEABLE. WORKED AS A TEAM. KNEW THE HOOK UPS TO THE PIONEER SURROUND SOUND SYSTEM. TAUGHT HOW TO INSTALL PICTURES FROM PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 75” and 50” TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very helpful and knowledgeable while installing my 75” and 50” TVs in my home. I needed an in-wall electrical connection that I also purchased at BB. Professional installation by dedicated and experienced team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work easy clean and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came out on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came out on time ,did amazing job and cleaned up all the packing and even took a micro fiber cloth and wiped up fingerprints. Now that is a class act

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an installation for a church. The team was fantastic. They arrived on time and mounted the TV's exactly as I wanted--12 feet off the floor, mind you! The team even went above and beyond and helped me troubleshoot a cabling issue. I couldn't have been happier with their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were timely, friendly and professional. They did a great job with the installation and explanation of operating the remote and all settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Installed my 85 inch sony tv and sound surround quite easily, but wished they have left no wires between the tv and the sound bar visible. They put a plastic cover to hide it but wished that it be more clean and aesthetic if it was hidden also. But overall it was good, they even helped me with setting up my other sound bar in the loft which was not part of their job work order that day.

    I would recommend this to a friend