Customer Ratings & Reviews

The guys were very knowledgeable and polite. Also very quick in their tasks to get everything in place

Geek Squad is very prompt and courteous. They did a great job. Your Call center is a mess though. I won't call them, I have gotten the manager's e-mail and now I get great service. You guys should fix the call center. It is the worst I've ever worked with.

4 yrs ago I purchased a 75”TV from Best Buy and had Geek Squad deliver and replace the one I already had hanging on the wall. When I recently had to purchase a replacement, did’nt hesitate to have them do the same. I ended up buying 2 replacement TVs. They took down the old TVs, replaced HDMI and hung the New TVs. The guys were very knowledgeable and respectable.

Geek Squad agents did an outstanding job mounting my tv. Highly recommended!

The Geek Squad did a great job mounting the TV to the wall and connecting all devises

Excellent job fast and efficient!! Very professional guys!!

Fantastic service! The Best Buy team was quick, efficient, and professional. They had my TV set up perfectly in under 30 minutes, cleaned up afterward, and it looks great. Very impressed!

I was very impressed by the 2 Geek Squad installers work. They were very confident in the proper procedure to install and mount on my wall. They set up the TV to maximize viewing accuracy for the room and light exposure. Both were personable and gained my trust immediately.

Cody ensured that the TV was setup and that the entire system was working before leaving. He also ensured that wiring was not visible when facing the television. Ensure that the soundbar and other devices were working with the television before leaving. Took time to give a brief tutorial of the remote control.

Honestly, I've always had excellent Geek squad experiences both in store and at my home. This TV installation was great. The technician took time to help with the set-up of streaming services and was extremely patient.

Great service. Conscientious install. Very knowledgeable about products. Everything set-up efficiently.

The agents took their time and explained what they were doing or going to do while placing our mount on our wall. They did an awesome job. Could be anymore pleased with our installation,

Joshua was nice, patient, and prompt. He did a very nice & professional job mounting our new TV & TV mount to the wall. He measured twice, asked our opinion where we wanted it before completing the mounting. He cleaned up afterwards & hauled the old TV away. He set the smart TV up and taught us how to navigate on it.

My TV was not easy to mount over the fireplace. The Geek Squad brought in a specialist who was experienced for just this type of mounting. The Geek Squad carefully planned out the mounting and then efficiently carried out their plan. We love ho our TV is mounted and how well it looks.

very professional. Mounted the TVs and sound bars and explained the controls

Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

Very easy to install Works great to hand tv on a wall

The agents mounted my tv and connected all the devices. They were polite, talkative with me, nice yo my dog, and super friendly. They stayed until ALL my questions were answered.Could not have asked for any better service!!

The Geek agent removed old tv and replace it with a new 50 inch one! Agent was very knowledgeable and in no time had all devices up and running smoothly!

Solid product from a solid company! We could not be any happier with our mounts