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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technitions were very good, They took down my old tv and put up the new one. Made such that all my equipment worked with the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets it done no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was incredible performing five mounts in my home. They provided updates on arrival time, were courteous, knowledgeable, and even added all my apps with my usernames and passwords. Helped with Sonos config and all connections. They were respectful of our home and safety all wearing masks. Did not leave until we were completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tecnician kept me updated of his arrival and installed my TV and devices to my satisfaction. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed very fast! On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They were very professional! Came in put the tvs up I also havs them for when I move to take them down as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for every appliance in my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. Always come in , get the work done with no issues. In my old house other installers start making excuses why this may be a challenging install, but the geek squad just gets the work done and does it well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a get job of installing the wall mount and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up qas amazing. Agent even had to go and get another TV when the original one would not turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installers Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job on hanging up our new TV with sound bar and sub woofer. They were professional, polite and answered all our questions. They also communicated when they expected to be there and were very timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Mounted my tv perfectly they arrived with my tv in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for quality setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice group and professional. Even discarded the boxes that TV and mounting kit came in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new TV and hauled away items I could not use any more. Agent was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad service in asking important questions regarding the location of the mounting of the tv and soundbar. They were very professional and suggested updating my surge protector and making sure that it was up to date with my new appliances. They went over how to use the new tv and soundbar and made sure that I knew how to use the products before they left my home. They were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that put the mount on my wall where excellent. They where really professional and didn’t make anything seem awkward! Highly recommend. I’m a basic joe so my comment is actually reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a really great job on the installation of the wall mount and tv. They connected all of my devices to the tv. They did a test run to make sure all of my devices worked. Marco was very helpful in instructing me on how to use the remote to operate the tv and connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my new smart TV; removed and disposed of my old TV; installed my new TV and instructed me on how to use it and its accompanying remote; and cleaned up any debris from packaging etc. I was very pleased with all of these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked with my schedule. They were professional, so very helpful and very thorough in making sure that everything was hooked up correctly and working as it was intended. Matt and Kevin were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who installed my wall mounted TV were terrific. They were respectful of my flooring, concerned that the TV was mounted in just the right spot, helped with the programing and cleaned up all the trash that was from the box (they took everything out to the trash/recycle).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ...great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were meticulous and did a fantastic job mounting my 75 inch TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent installation but too expensive now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent as I mentioned before but it’s too expensive, so I would not choose to go with Best Buy again in the future even though they’ve done the last three for televisions that I had, I won’t use them again because the price is going up too much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very friendly and did a great job mounting my TV after our recent move. Job well done, and done very quickly!

    I would recommend this to a friend