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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Mount 85" TV and Theater Sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected everything. They arrived on time, listened to our concerns and got to work. The work was well done and they cleaned up when they were done. Overall this was a great experience compared to other HandyMan services that originally tried to mount the TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had everything delivered and mounted and the guys they sent were kind, professional, and super efficient. Would 100% use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer of Best Buy for years. I had Geek Squad install home alliances, entertainment systems, you name it. Rowel and Matt have to be the best Geek Squad that has ever come to install anything. They are very friendly, knowledgeable, and are perfectionists. There aren't enough words to explain how amazing their services were today. They are the type of people that makes you keep wanting to shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the Geek Squad, very professional. It was great that they mounted the TV and set it up with all of the set up steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. This is my 2nd installation with Best Buy. The staff has been super professional, and they have gone above and beyond to make sure the everything is up to my liking. I would recommend this service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All women GEEK squad team rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The all women team knocked it out of the park. The TV mount we originally purchased was not going to work. They had another model in the truck which would and they quickly made the change out. Bonus - it was less$ and Best Buy refunded us the difference. They cleaned up after the install and it looks so good. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and used their COVID-19 training. Very respectful, helpful, and courteous. I loved the service! They cleaned up behind themselves and did an amazing job with mounting television and showing me how to operate tv as well. They also took away old tv, which helped clear up space. So thank you geek squad for your professional assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very slick setup and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time with all the components needed to complete the job (TV, mount, in wall kit). They were very efficient and completed the job within an hour. They made sure all the controllers and sound bar were working properly. The vacuumed up all the dust and hauled away all the boxes and debris. We were very pleased with the courtesy and care the Squad provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and mounted and set up my TV. Very good service by Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad on Point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason that I did not give it 5 stars is because Best Buy had two different installation appointments for the same day. That was a waste! One crew could have mounted both TVs during the same visit. However, both crews were very professional and proficient in what they do. You could not ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did wonderful work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job putting my tv on the wall centered properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The team was efficient and friendly! I would definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mount & tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, competent, & friendly service from Michael & Brian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technician who installed my tv did a fantastic job efficient and knowledgeable of the skills to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bram Wilens is #1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bram Wilens did an absolutely outstanding job of mounting my TV. Not only that, he spent a lot of time showing me features of the TV and showing me how to operate the remote. I highly recommend him and The Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installed equipment very quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great- thanks to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents kept in constant contact prior to the installation and were very polite upon arriving. They were cautious and very neat. They installed a wall mount bracket and hid all wires. The TV looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 bad TVs installed before this one. New crew installed it. Much better crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the knowledge and efficiency in mounting my TVs. Good to my pup too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient and friendly installation of my new tv. My team came early and hooked up all my new equipment (and some old) quickly and correctly! My entertainment system is better than ever. I couldn’t be happier and will for sure use geek squad again.

    I would recommend this to a friend