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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up my new tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team set up/installed a new 65”OLED LG tv…efficient, professional and courteous. Adjusted all the tv and remote settings and explained all the features. Hauled away the old tv and all the packaging. Well worth having Geek Squad do this project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im satisfied with the mount.highly recommended.Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodness, gracious, great Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I have the Geek Squad in my corner (along with my mounted corner TV!)! They were knowledgable, friendly, and professional and were very efficient in mounting my new Samsung and setting it up for me! Glad I purchased their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of installers were competent, thorough, neat and worked efficiently. I was glad I purchased the service. They mounted my television, ensured it was in good working order and I was familiar with its features and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how quickly they got it all installed and it looks great. Very professional! Worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have it professionally done rather than call anyone else to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and professional. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv correctly and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and got the job done - mounted tv to wall and connected with internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect. Geek squad did a great job. Television looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. Moved, mounted and connected a second TV excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were professional, friendly and fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Salesman didn’t sell us the correct wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a good job installing a flat panel tv wall mount. However, he was not able to mount an Apple TV behind the wall mount. Salesman said that could be done with the mount he sold us but he was incorrect. In wall extension cord could not be installed for the same reason. So now we have a cord hanging down from the tv and cannot connect an Apple TV to the TV as planned. We did save the $50 to have the in wall plug installed. Not good that geek squad was going to charge us a fee to mount the TV and another fee to install the plug. Should be a single install fee for multiple items like this in one install trip. Since the total membership plan was changed, it’s not worth the membership fee anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two TVs and all wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and set up all the wires quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service techs were very professional and knowledgeable. I asked several technical questions regarding the operation of my television while they were working and the explanations were easy for me to understand and helped me feel more competent in operation of my system. I definitely would choose this Geek Squad for my next purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 5 Star rating to the two installers Lazedrick & Ray. They did an Awesome job and we're so pleasant to talk to and extremely helpful. I would recommend this service to everyone, it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, It was professional. They knew exactly how to install. I was Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with lots of knowledge and professionalism...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installers Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job on hanging up our new TV with sound bar and sub woofer. They were professional, polite and answered all our questions. They also communicated when they expected to be there and were very timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new tv and did all necessary installations/the techs are always so helpful and answer all of my questions. Yay! I am watching my favorite shows thanks to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

    I would recommend this to a friend