Customer Ratings & Reviews

Professional,knowledgeable and friendly, Connected all my stuff and cleaned up sfter themselves.

The squad did a great job as usual. They has installed many TVs and speakers for me and always to a great job.

The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

The first crew was absolutely horrible. They had no tools. They were incompetent. They were rude and left after placing 1 piece of tape on the wall. The second crew was absolutely competent to mount the 83 inch TV, its wall bracket, the soundbar and ceiling mounted speakers. Can't say enough about their efforts. Took all packaging. They even arrived on time. Excellent experience.

I’m a RAVING FAN!! Extremely knowledgeable, punctual, professional and easy to communicate with. He did an outstanding job!!!

Jonathan was very professional and nice. He talked over with me what he was going to to. We decided together where the TV should be placed. He spent time showing me different features the TV offered. He's a nice guy!!

The agents did quick and thorough work setting up my TV on order# 1125027352429.

When the Erika and the other technician came the second time with the appropriate equipment they were able to promptly efficiently and professional complete the job!! They did great and explained everything as they went along!

Agent was professional, friendly, and, most importantly, extremely good at what he did. Got that mount up quickly, with no mess, no muss, and no fuss. He took the time to listen and understand exactly what I was after in terms of the mount and translated that into leaving me with the home video experience I could have imagined.

The agents who mounted the TV were quite unprepared and had no idea they were to connect devices (so they didn't). BUT Mike (who came back a second time--he was the one who did the scouting) was terrific and in all ways i'd give him the very highest rating.

Great job installing my new TV and Sonus system. Neat and clean job.

Very friendly, informative and got to work right away. Made sure everything was in good working order.

The team that delivered my TV, came to mount, and and set up my tv and Sonos was efficient and thorough. They ensured everything was up and running before they left.

Geek Squad insures their work for a year, so don't mount stuff on your own. Is it pricey? Well, kinda. I'm having them mount a new, larger TV where they mounted my previous unit was. Would it be easy for me to lift off my current unit and mount the new one? Probably, but it wouldn't be insured if I did so and something bad happens because I overlooked something. Also, if you're a homeowner, what looks better if a claim is made?

Had a service for install the Tv on the wall and they did a great Job So professional and clean Thank you

The technician was very knowledgeable and professional along with being courteous.

The tech was on time and very efficient. The tech was prepared with all the needed safety gear. He asked to right questions and was happy to demonstrate the functions for the TV, which was pretty new to me, I did not know it had so many new functions. This new wall mounts creates additional new space and it generates functionality for this room.

Total Tech is a terrific program - Austin on the installation team was great and made sure everything was working properly and no leave behind mess - Big thanks to my advisor Blair .... he knows what he is doing and gives terrific advice - The program is a value that can't be beat

The guys came and mounted the TV and setup speakers with the receiver I had. However, they were unable to integrate the house speaker system into the receiver which was a let down. Other geek squad teams have been more knowledgeable. But otherwise, they did a great job in mounting the TV and setting up the sound system for the TV.

The Geek Squad expertly installed my tv and swivel stand. They patiently helped me install my programs and showed me how to use the remote control. After going to the trouble of helping me order special chords and an extractor so that I could use my sound box, they said to call if I needed help hooking them up. Then they never answered my calls.