Customer Ratings & Reviews

The Geek Squad located the wall mount location, marked it and proceeded to attach the bracket, ready for the TV. The neatness of the install was especially appreciated. All cords and cable devices were mounted with zip ties to the bracket so when the install was complete it appeared to "float" on the wall. Very efficient service.

It is great to have the TV hung on the wall. I don't have to worry about it tipping over.

The agents connected my TV and connected it to all my streaming devices. I would highly recommend them.

The guys that they sent over mounted my 77 inch LGG TV over a fireplace prior to the mounting they advise me how low the TV would be and where it would sit on the mantle where my Sonos sound bar is minimal distraction and they measured before installing Sade insured precise leveling of the tv

The two men that came in did the job though I had majority of it done on my own- all i needed them to do was lift it onto the mount I had which they did. There was a little tension between the men though. Oh and one of the guys wont mention his name seemed a bit annoyed when I tried to correct him on something pertaining to the mount i had. Aside from those service was good.

The agents ran into some issues with unforeseen problems in my wall. They worked patiently through all the issues and left me.with a perfect, professional installation. They hooked everything up and made sure I understood how to navigate through all the menus to take full advantage of the capabilities of my new tv. My new Samsung tv is as awesome as the service from the Geek Squad!

Both guys were very professional. They mounted two TVs very quickly.

The geek squad mounted a large tv on a wall that was difficult to work with. They worked until they had the job done, were very professional and made sure I knew how to work everything once they finished. They explained a few different items I may want to purchase to advance the sound system. Excellent team .... thanks Best Buy!

I’m giving a shout out to Angel & his crew for doing an amazing job that included a lot of problem solving strategies to complete. Thanks for that 5 star service!!!

The agent arrived at the time scheduled, was pleasant in appearance and manner, and was professional in his work. I have had an annual contract with the Geek Squad for many years and have always been completely satisfied with their service.

Quick and efficient, very knowledgable and helpful installing an 85" TV!

The installation was smooth and well done and the agent was very knowledgeable.

Very efficient- brought with them everything needed - checked the wall out to make certain they used the correct bracket. Mine was not suitable for the wall.

The guys were on time, careful, did a fantastic job mounting our large tv. Highly recommend!

I had their names written down and I cannot remember but I hope they are acknowledged for their excellent service. Not only were they quick and professional, they went above and beyond in setting up everything and educating me. They made sure I understood everything thoroughly before leaving. 100 stars if I could, best two geek squad members ever.

Great mount. We had the Geek Squad mount it. No way we could have done it correctly. It has great range of motion and the ability to move to avoid glare from sun. Geek squad was so very helpful and polite. They even went into programming and removed unnecessary options and renamed inputs to avoid any confusion. Love those guys

The team did a great job mounting the tv over the fireplace and were very friendly and professional. They also fixed wiring that the home builder had left hanging out of the wall (in case we wanted the tv on the floor)

Agents were very knowledgeable and professional. They did an excellent job.

Made the mistake of getting installation during the holiday season. Best Buy hires a third party company during the busy season. Very unreliable. Never received a call saying they weren’t coming. Only a call at the end of the day asking to reschedule. When they finally came they were okay and hung my tv efficiently. Next time I will wait for the actual Geek Squad. Should have been told up front that it wasn’t going to be them, instead a third party.

Joseph & Rob did a great job-courteous, professional and efficient. Their knowledge was invaluable in setting up a new tv and sound system.