Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fast and Friendly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a 12-8 pm time slot. The installer called ahead of time and asked if 11:30 am would be okay. They showed up within 5min of the est. arrival time and were done in 30min. We did not require wall mounting just open box and setting up on tv stand etc. No issues with appt or the service. They were nice and efficient.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is very good and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very knowledgeable and polite. Also very quick in their tasks to get everything in place
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great tv picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great picture and is the right size for my room , easy to use and set up
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Samsung Frame Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents that did this install were excellent! Very knowledgeable, professional, and personable. They tested all the equipment and ensured that we knew how to use all functionality related to our new tv system. Couldn't wait to get a survey to give them the kudos they deserve.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
DIY wall mount no Geek needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad didn't keep their appointments but we were able to pick this TV and wall mount at the store to install this ourselves. Clear instructions and there was no missing parts. Well made and the movement functions made it easy to install.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Yes for Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always, very professional. Took care in finding the best secure place on my wall to hang TV. Gave instructions on how to adjust the TV. They were pleasant and friendly and arrived on time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician's are professional and friendly. They are also following all the Covid regulations They installed my 75 inch Samsung and Sound Bar perfectly. We were pleased at the suggestions they made. i would recommend them to family and friends without a doubt.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Walter. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV Setup & Mounting service for 56” to 90” TVs was excellent. The crew was friendly and knowledgeable, making the entire process smooth and stress-free. They arrived on time, handled everything with care, and ensured the TV was securely mounted. They also took the time to answer questions and made sure all the settings were optimized. Highly recommend their service for a hassle-free setup!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GS did a great job of installing TV and sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and nice and helpful. We loved having them here. They even suggested some improvements we hadn’t considered and completed those for us. So they went above and beyond.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Incredibly Pleased. Quick, detailed TV adjustment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm grateful for the fine work that my techs did to adjust the positioning of my TV. I was unsure of whether I could do the move and Best Buy's techs made it look all too easy. They had a great demeanor and very helpful. Many thanks.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Timely and Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and completed the installation very quickly. Answered my questions regarding the installation and how the TV was set up.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sony 77”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding job Centered Perfectly and with the Klipsch speakers look and sounds amazing.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who did my tv install were great. They were polite, neat( made and left no mess), professional and were done with my install in about 20 minutes. Have used geek squad many times and will continue to use them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
NEW TELEVISION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Gentlemen have always exhibited professionalism, as well as warm, and sincere kindness. I've personally purchased several TV via BestBuy. I recently returned one of them. The representatives were more than gracious, as they sincerely listened to everyword I spoke. Greatful for the respect!! Maggie K Valentine
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Connect & Mounting - 56” and Larger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid geek squad to install my soundbar & wall mount my 65" TV. Totally worth every penny. They were professional and cleaned up all mess & debris related to the install and even installed everything in such a way to to have no wires showing. Totally recommend using them for all electronic needs
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job installing our TVS!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted and installed all our TVS (7). He was very professional!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Total Tech package deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased 65 inch LG tv from Best Buy. Excellent picture and adequate sound. Total Tech delivered and set up entire package. I am very pleased with with our purchase! Total tech is a wonderful additional service and installers were very professional!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was great. Very polite, explained what he was going to do and it was done in a jiffy! It would have taken me ten times the amount of time ( if at all!) to hang the tv myself! And it was centered in the exact spot I had asked for. They did a great job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all my devices. He went out of his way to make sure we was overly pleased and satisfied with his work before he left. He was very friendly, knowledgeable and respectfully at all times. I wish I could give the tech more then 5 stars that’s how please I am.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
