Customer Ratings & Reviews

BestBuy contracted our installation service to a third party so installation could occur a week sooner than their installers. Thus while under the BestBuy umbrella this was not a direct Geek Squad service. The third party installers were great and the installation went flawlessly. Very happy with the service and getting things installed within a week of purchase.

My installer did a terrific job installing the wall mount and the Television. He helped me get my stations working and programming the remote.

The item is great i recommended to all people. The service is great with the installers.

The Geek Squad employees assigned to install and mount the tv did an excellent job in a timely fashion. The spent considerable time explaining the features of the tv.

Our installers Will Johntry and his Assistant Mica were Fantastic. Neat, well mannered and very efficient. Their Professionalism was just what we had hoped for. Will even said we could call him if we had any questions...It took three weeks to finally get everything installed, 12 hours of waiting with minimal communication, that is until Will did our install, once again a great Geek Squad expierence!

The agents kept in constant contact prior to the installation and were very polite upon arriving. They were cautious and very neat. They installed a wall mount bracket and hid all wires. The TV looks great!

Great service! They truly knew what they were doing and took care to explain the new TV and verify where I wanted the TV mounted on our wall. Cleaned up after themselves and instructed on basic use. Overall fantastic experience

Work was all done correctly, looked professional. They mounted and added a power source wall kit to hide the wires. You could do it yourself but if you aren’t inclined to do that sort of thing this is a good option. Be aware they charger you to mount it. Then again to install the kit on top of paying for the kit. If you are a total tech support member it is nearly half off.

The agent was pleasant and professional, arrived on time, and quickly mounted the TV as requested.

Excellent job. The installers were very professional. I was informed of the arrival time and they showed up as stated. Everything went well and they did not leave until I was fully happy. Took the time to show me how to operate the entire system.

The guys did a great job hanging the mount and the tv. They were very efficient.

Ryan and Anthony did an awesome job mouthing the TVs. Explain everything they were doing; shared knowledge to ensure we get the best experience. They were quick, efficient and cleaned up as they went. Great customer service

If you need a tv wall mounted call the geek squad!! They’ll do a very professional job!!

PRO: The agents were knowledgeable and courteous. They securely mounted the TV at the perfect height and gathered the cord and cable behind the TV for an uncluttered look. CON: I know there must be a good reason BUT I wish the appointment window could be shorter

The tech installed the TV very quickly and guided us through the entire process.

Set up and mounting was great and did it in a timely manner. Was very happy.

The agents quickly and perfectly mounted my new TV and connected my devices.

The agent was quick and efficient. Although it was a quick install, it looked amazing

The installation of our wall mounted TV went very smoothly. Alex was very professional. He contacted us prior to arrival and arrived precisely on time. He was very careful, courteous and knowledgeable. Our TV was up and running very quickly. Great service.

A simple straightforward process, handled professionally, no issues, very happy with the service