Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 38,689 reviews
  • Rated 5 out of 5 stars

    You should use Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Squad members were very professional and worked diligently until the mounting of 2 TVs was complete. They were helpful in letting us know what they advised for an over the fireplace mounting of a 65-inch TV and also very neat with their work in our Brand New Home. Also very knowledgeable with the products from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation went well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs delivered, mounted my 55” Samsung TV, and made sure all connections and tv settings were in proper working order. My old tv was also taken away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. This is my 2nd installation with Best Buy. The staff has been super professional, and they have gone above and beyond to make sure the everything is up to my liking. I would recommend this service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad I purchased a Sony A90J65" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service by the Geek Squad, I had purchased an out of Box Sony Top of the Line MINT! I picked it up at the store, as the store gave me no alternative. Took it home, had my knee Replacement surgery and then call the Team up and they came out and mounted the 65" in our Bedroom, but alas the Store had put the wrong remote for my $3700 TV in the Wrapping, so I called customer service about the Remote and told them I couldn't walk yet, would they mind sending it to me, but they couldn't do that, so I purchased a new Remote from Remote.com and when it arrived I called Team Geek out again so they could turn on the Tv and finish setting it up fo me. It looks swell now, and while I still have things to hook up the Picture is Great. 3 stars for BB Phone Customer Service for fighting me all the way till I just gave up. But the TEAM Geek that came out did an 12 Star job. This is the second time I have used them, they even hid the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Geek Squad did an efficient job of installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came did a quick.and efficient job. They left my home clean which was appreciated. They were also knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DBrunatti

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the geek squad guys mounted it and it seems to do everything for which it was purchased. We're happy with the set up for our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionals!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and exceeded my expectations. When I ordered the service I thought it was quite expensive but the geek squad did all I was told and never rushed the job and took time to answer all my questions. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed huge TV on wall mount. Something I could never done myself Secured perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many different options for viewing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves easily, turns sideways at a great angle so we can watch from another room and also tips the screen changing the up and down angle from increments of 65 degrees to 120 degrees. The installers did a great job of removing the old mount and installing this new one. The only downside is the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes for Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, very professional. Took care in finding the best secure place on my wall to hang TV. Gave instructions on how to adjust the TV. They were pleasant and friendly and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who installed my monitor did it quickly and explained clearly how to run this thing. I’ll only use it to project reference photos for painting landscapes. I can mirror off my cell phone or use a thumb drive. I didn’t feel like a technology idiot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't give high enough praise for the team who came and installed our new TVs. The local installer was ill so this team drove over an hour to ensure we had installation as scheduled. It was a difficult instalation but they worked tirelessly with us to ensure we were happy. Definitely 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My New TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing my two new TV's. Connected to all my equipment and soundbar and everything works so well. So much better than when we did it ourselves last time... Can't speak highly enough of the two guys that did the work. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a perfect job mounting my TV! They were professional, clean and quick. So sorry my free installation has ended, but will have Best Buy install any items in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys did an excellent job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew, two guys, were great and very professional. I'm happy I used them to install my new TV. They were able to reuse my old mount and got the centering of the new unit perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Ring Device Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install - the plug in the wall was there but the electricians had failed to connect it to the box. I got two extension cords because I wanted to make sure the TV would work, very knowledgeable. They said they would come back if I needed them t!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Resuce

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home, mounted my television and explained all the features, warranties and more. A truly thorough experience and I'd recommend Best Buy for mounting again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic great size great tv. Looking forward to gaming with this tv.

    I would recommend this to a friend