Customer Ratings & Reviews

Great service! The senior tech even evaluated the wall and saved me money by informing me that the wall was not deep enough to install a recessed in wall power kit to hide the cords. They arrived on time and so far there have been no issues.

These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

The geek squad kept me informed on there arrival time. They quickly removed the old TV and mounted the new one. They then got it all set up and removed the box and debris that came with the new television. Everything works and the geek guys made sure all was working before they left. It was a great experience and I would recommend them highly.

Geek squad installed my TV and that was ok but what bothered me and I definitely didn’t like was the technician kept quoting more prices for drilling hole in wall or for cords that are expensive and he could have just gave me the free one he had in his truck (that I finally got him to give me). He even charged me for setting up the surround sound. I was charged $150 more which I think I shouldn’t have to since I thought I paid enough in the beginning. Over all the service was very good

Great crew that came out and setup my S95C. They were quick and friendly. Helped me with my remotes. They called ahead and showed up earlier than scheduled. Very nice!

The agent brought the wrong mount and had to come back later the same day. Then he put extra holes in my walls that I now have to cover up.

The Best Buy representatives were knowledgeable and efficient. After installation the reps explained how everything worked and had my TV in great shape. I couldn’t have asked for more.

Big Pat’s was ammmaazing! Pat called the night before, the morning of and he and his crew did an amazing job! They are professional, detailed, kind and very informative! They are a true blessing and I am grateful! Use them for life Best Buy!

Team was exceptionally nice, very communicative during the lead up to installation. I bought a corner mount for my TV (has 2 mounts that connect to the walls on each side of the corner of the wall). After agreeing to exactly where mount/tv was to be, Installer had fixed the mount to only one side of the wall. I had to correct him on the purpose of a "corner mount" and they fixed it- however, it left holes in part of my wall that they didn't cover/patch. Would've been a 5-Star install/review if it wasn't for that.

Geek Squad was good, they installed both TV on the wall mounts I bought. They were fast.

The agents who showed up were great. They set the tv and soundbar up and explained every aspect of what they were doing and if they encountered an issue would talk about it with us before proceeding. They then walked us through how to work the two units and cleaned up everything. We were very happy with the service.

Though we purchased a swing arm mount, it wasn't the right size. But Geek Squad had one with them. They were able to install the wires behind the wall for an extra charge, but well worth it. It's like a theater in my living room.........need to get one for the media room and upgrade it next. They set everything up and showed us how to use it. Great job, Geek Squad!

They were great, on time and professional. Tv, mounted

Excellent Service. The technician went above & beyond installing both TV’s

Well mounted, and works well. The technicians worked diligently and smoothly and got my large tv safely up on the wall and the mount works LIKE MAGIC!!!!

excellent, friendly, professional, knowledgeable service provided by the crew that installed my tv.

The geek squad arrived as scheduled and completed the job in a timely and professional manner! Highly recommended them!

Very knowledgeable and thorough installers. Very personable and super neat

Wall installation of my TV was exceptional. Tech’s arrived as scheduled. I was notified prior to arrival for an exact ETA. The tech’s couldn’t have been any nicer or professional. Installation was quick. I highly recommend the Total Tech Service.

The guys did an excellent job and worked hard to ensure we were happy with the results