Customer Ratings & Reviews

Al I can say is Awesome. The team was very professional and very knowledgeable of the work.

Service was great. I wld suggest this person in the future

Great crew that came out and setup my S95C. They were quick and friendly. Helped me with my remotes. They called ahead and showed up earlier than scheduled. Very nice!

The Service Rep installed and mounted the TV on a full-motion wall mount and connected it to an antenna, a soundbar and a DVD player. He also connected the TV to our home network.

The geek squad was clean, professional, and quick! Their mounting services helped finish my living room setup. Will definitely use again

The Geek Squad guys were here on time, went right to work and within minutes my 75 inch tv was mounted and fully hooked up to my existing surround sound through a new receiver. All features were demonstrated and explained to me!

I have always used TV stands and didn't know what to expect when I scheduled a wall installation for a new 75 inch Sony. The Geek guys were really great to explain their process, ask for my preferences for placement of equipment, and very precise measuring for exactly centered parts. They explained how to use everything including a Harmony remote which allows me to keep all the equipment in a cabinet out of sight.

This mount does its job for sure. Planned on putting the TV in the corner of my living room but ended up having to mount it flat to a wall because it was too big for the mount to do all that. Still love it

I had two appointments, which is a little unnecessary. They were to remove the TVs from one residence and reinstall in a new house. Rather than just follow the TVs to the new house, another crew was scheduled for the install. Regardless, they did a terrific job on the installations and everything looked and worked great.

Excellent customer service and support! Mr. Matt, Mr. Kenny and Mr. Jake did a tremendous job installing my Sonos wall mount!!!! They explained the steps throughout the entire process and offered an in-wall Cable management option. Absolutely first class in every aspect of the installation process!!! Thank you!!!!

The local technical team did a very good job mounting and setting up television and other devices. Same team came out and replaced the first television and displayed the same level of quality service and professionalism.

Our home entertainment system install required a two-step process First step was to pre-wire for speakers, TV & components before walls and ceilings were installed. Dwayne did such a good job that we requested that he return to complete the process by mounting the TV, hooking everything up and testing and adjusting all components to insure maximum performance. Couldn't be happier with final results!

The 2 Geek Squad guys did an excellent job. Mounted the TV on the wall, connected to the sound bar and cable box quickly and efficiently. Got everything synched and left me fully happy with their work.

I think the geek squad was great. They were knowledgeable and knew what they were doing. They made sure everything with in there perview was done right and explained the answers I needed.

So the crew arrived on time the first install but having to replace the first TV for another on due to manufacture issues I needed another install day. Second time around the came late and actually cause damage to one of my home theater speakers that wasn’t even part of the install, and scratched the TV they were taking back. I did get reimbursed for the damage caused to my property by the insurance company but not without going through hurdles.

Super efficient and friendly installation of my new tv. My team came early and hooked up all my new equipment (and some old) quickly and correctly! My entertainment system is better than ever. I couldn’t be happier and will for sure use geek squad again.

Best Buy & Geek Squad always get my TVs mounted correctly in my house. They always explain to me what they doing and why and they make sure everything works and they clean up.

Professional, friendly and knowledgeable! Geek Squad was awesome!

Agents connected everything. They arrived on time, listened to our concerns and got to work. The work was well done and they cleaned up when they were done. Overall this was a great experience compared to other HandyMan services that originally tried to mount the TV...

Outstanding service and work by the Plano Best Buy Geek Squad team. I can't thank them enough; they went above and beyond to ensure my parents' new TV was installed perfectly, and they understood how to operate it. Overall, a pleasant experience.