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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Persistence and determination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the Agent's perseverance in getting all my equipment to work with the AP's that controlled my sound bars. It took several different attempted solutions before every thing worked properly, but he never gave up. Mounting the equipment was easy compared to setting up the software for my high end equipment that produced the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team(s) that mounted my TV were excellent. The first team had to reschedule because Best Buy sent a mount without all the pieces. They tried to get one from the store but there weren't any spares. The second team came in, got it mounted and setup SO quickly. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't have to do a thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in, brought my tv, hung it on the wall, made sure it was working and connected to wifi before leaving. They even cleaned up and hauled the packaging away when they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't need it mounted. Still it was good to have the agents carry it up our stairs and set it up quickly, explaining to us how to get Netflix and Amazon (they programmed it for us). They also took all the old packaging away. They were well protected -- even covered their shoes. Highly recommend, especially if you're older

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geeks were even better than I expected. They placed my TV perfectly above my fireplace and mantel. Height and lateral placement are exactly right on. Quick, accurate, and friendly service. Couldn’t be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV, connected all my devices, and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very quick and easy, the two agents that arrived were even early for the appointment, worked very quickly and were polite and friendly during the process. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technicians were very skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very skilled and conveyed more knowledge than just the installation. Gave advice on other helpful item regarding overall experience of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and correct install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that came to install the TV were very thorough, friendly, and knowledgeable about the mounting of our TV. They were cautious, protective of our TV. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went extremely well. On time, excellent installation, courteous workers. They took great care to make sure we were pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad large TV installation/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs removed our old TV from it's wall mounting & set it aside for removal the following day. They installed the new larger TV on the same wall mount, connected our Sonos external speaker and the wireless X1 box. Lastly these G.S. techs adjusted the sets settings for optimum performance. All in all, a job well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv mount for 48 to 70 inch tvs and east to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and helpful. They made sure that the set was mounted on the wall where we wanted it and hooked it up and made sure it was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and installed my TV and briefed me on its functions for optimizing my TV watching experience. Thank you, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little confusing at first as to when they were coming to install the TV, but the agents who came did a great job, answered all my questions, and cleaned up the mess on their way out. Would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted large screen TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad had to visit my condo twice as I had purchased the wrong mount. It was rescheduled quick and the same team returned. Installation was quick and completed with care, cleaned up and removed all packing materials. After that they took the time to go over the basic use of tv and getting all of our apps installed. Very pleased customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was friendly, pleasant and explained exactly what he was doing, He suggested we replace our power strip with a surge protector. which we agreed was a good idea. The bracket was mounted, TV set up, and the sound bar linked with no problem at all. He showed us how to operate new TV and sound bar. Very good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and had everything up and running in about 1 hour. Very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great. Arrived early and were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done professionally by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our TV, set up cable and blue ray remote, and connected all devices. He instructed us on how to add apps, make changes to the TV set up, and use of the new remote control for the TV. Mike did a great job. It was a pleasure to have him come to our home and work with us.

    I would recommend this to a friend