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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad mounting outside tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a good job mounting my tv and connecting my streaming services. The outdoor tv required some special skills which were demonstrated by the team. I would definitely recommend using the Best Buy geek squad for mounting outdoor tvs and setting up internet streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install text were great. Couldn’t ask for a great couple of guys to install and hook up all my equipment. Gotta love the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was the best! It was worth every penny to pay the reasonable fee to have him mount our new large TV on the wall, hide the wires and set everything up so the TV was ready for our immediate use...........all in the matter of about 30 minutes. He was very professional, helpful and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We got two TVs mounted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing. We had two techs in to do the work. The assisted each other and worked independently of each other. The installations went well - fast, efficient and well done. After each tv was installed we got a detailed explanation of how they worked and how we could access all the features. We are very pleased with the level of service we got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional quick setup. Took care of my TV and made sure everything was perfect before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to use and a good sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed our TV worked quickly and did a good job. We are very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent. Although I thought the installs were free. There is an additional charge beyond the annual membership. Customer Service person at the store misspoke. The installers were wonderful. Cleanly. Even wore shoe coverings. Fast and timely and called when they were on their way. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job mounting our TV. It was kind of difficult because it's in a corner and the house has over 100-year-old plaster. But they were able to do it and it looks wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant and professional, arrived on time, and quickly mounted the TV as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very helpful! They took no time to get the job done and answer all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful friendly and educational. Kudos to them both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service, delivered my new tv, wall mounted it and made sure it connected to all of my devices and they even fixed my soundbar set up so that it works properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Way To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another smooth install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount my TV ,did all the connections he was professional ,and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two TVs and all wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and set up all the wires quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have it professionally done rather than call anyone else to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents was very knowledgeable about the TV and the installation of the bracket. We have no complaints. They did an excellent job and I recommend the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed my office TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process so easy, the Geek squad comes to you house with the TV, they put on shoe covers, install it, clean up and leave just as friendly as when they came in. Appreciate the process.

    I would recommend this to a friend