Customer Ratings & Reviews

The process so easy, the Geek squad comes to you house with the TV, they put on shoe covers, install it, clean up and leave just as friendly as when they came in. Appreciate the process.

The Geeks came, mounted the set, connected all the wires, disposed of the packing material and left the area as if they had not been there! The geeks answered all my questions, and explained all the Tv gun ruins and controls. Excellent service!!

Geek squad was well worth the extra fee to install. They were curtious and cleaned up all boxes. They mounted the 64inch tv to the wall and set up the sound bar. Also, explaining how to operate Both. I would have never managed this on my own. Very satisfied With work and would recommend

Time slot of availability was convenient. Professional, wore a mask and shoe covers. Easy to talk to as well. Very professional and provided much peace of mind. Guided us against installing in wall cable management in our finished basement due to a fire block. Would never have known if we tried DIY. Great service.

The installer mounted my tv and made sure everything was connected to it properly. He was very nice and friendly! Answered all my questions and overall did an outstanding job!

The team did a great job of mounting my TV's. They were on time and very courteous. They checked in with me a few times during the install to make sure I was happy with decisions they were making. Totally worth it...especially with TOTALTECH plan.

Was told at the store when placing order that the crew ‘worked on older homes all the time and that lath and plaster walls were fine…’ Order placed by store associate thusly included parts necessary to conceal wires into wall. Crew showed up and said they don’t cut into lath walls and that they would have to surface mount. Crew promised to return parts and we wouldn’t be charged. This hasn’t been the case and after speaking with store manager, was informed that the crew hadn’t yet put the parts back into system yet and not to worry we wouldn’t be charged. Now have filed a dispute with Best Buy. Also should have installers write down instructions for the new universal remote ….

Quick and efficient delivery and installation of my tv wall mount. Exactly what I needed.

The Geek Squad guys were awesome! They quickly mounted and connected our new tv. They took time to answer all our questions and helped us understand all it's workings! I would recommend them to anyone!!

The agents were very thorough and professional. They did an excellent job.

The gentlemen arrived as scheduled. When it was realized that the mounting devise was not what was intended, they retrieved the appropriate one and got it installed right away. Very professional and courteous.

Everything was top notch. The price, the TV, the wall mount and installation was perfect. No complaints…

The two gentlemen that installed our TV were absolutely amazing! They were kind, intelligent and quick.

Geek Squad does an amazing job with mounting TVs. They are very thorough with making sure the height is what you want, secured to the wall properly, and even vacuuming up any debris. I highly recommend their services!

Like Geek Squad service. Agents were knowledgeable and professional. Installed my 77'' Sony Oled tv and connected all cords and tested. Even they came back when I realized that the tv needs to go a little higher (not fault of agents) at no extra cost.

The agents were very professional candy helpful. They made sure to keep the area clean and cleaned up after they were finished. The agent walked through the new set up and offered his card for any additional questions.

excellent mount for thin TV. It goes right next to the wall with little space between. However it pulls out nicely when you need to access the rear of the TV to add or change cables or for any other reason. One of the best features is the lock when you return it to the wall position. It doesn't move then.

Bo and Luis were amazing. On time professional expert and just really good guys. Requested them back for next project and service was 10/10 again. Highly recommend.

I haven't used a Geek Squad in a long time but when I had this TV mounted over the fireplace you needed to know what you were doing. And these guys definitely did.

Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service