Customer Ratings & Reviews

Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

Installation went perfectly smooth, and all people involved were very professional. Great service!

Quick, clean, polite, but most of all knowledgeable - handled installation in our old house well (dealt with uneven floor/ceiling and made TV look level and knew what to do with plaster walls). So wish I could remember the men’s names [the trainee was Ben? and the team lead was ??].

Was a little confusing at first as to when they were coming to install the TV, but the agents who came did a great job, answered all my questions, and cleaned up the mess on their way out. Would use them again

These Geeks were even better than I expected. They placed my TV perfectly above my fireplace and mantel. Height and lateral placement are exactly right on. Quick, accurate, and friendly service. Couldn’t be better.

Daniel and Jessica are very capable and knowledgeable about their job and how to make sure the customer is happy.

The Geek Squad Gentlemen have always exhibited professionalism, as well as warm, and sincere kindness. I've personally purchased several TV via BestBuy. I recently returned one of them. The representatives were more than gracious, as they sincerely listened to everyword I spoke. Greatful for the respect!! Maggie K Valentine

Quick and efficient, very knowledgable and helpful installing an 85" TV!

Very efficient, knowledgeable, and friendly. Knew exactly what to do!

The Geek Squad did an excellent job of installing the TV on the wall for viewing. The wall mount I ordered was not strong enough and they had another one on their truck which I purchased. They were so very helpful and neat. They cleaned up after the install. Please use them. They know what to do.

I think that bolt installers did a great job and we’re very a professional

The agents ran into some issues with unforeseen problems in my wall. They worked patiently through all the issues and left me.with a perfect, professional installation. They hooked everything up and made sure I understood how to navigate through all the menus to take full advantage of the capabilities of my new tv. My new Samsung tv is as awesome as the service from the Geek Squad!

The Team was very professional and timely and strategic. They made sure the area in which they operated from was clean after the project has been completed. Very kind. Very Informative

Wall installation of my TV was exceptional. Tech’s arrived as scheduled. I was notified prior to arrival for an exact ETA. The tech’s couldn’t have been any nicer or professional. Installation was quick. I highly recommend the Total Tech Service.

When the Geek Squad came out to set up our tv they assured us that our original mount was sufficient for the larger screen. They saved us money which is always a good thing!

The two technicians who came to my house were incredibly professional and helpful. They took proper precaution when mounting my TV and cleaned up afterward. They also gave some advice on my sound system and were easy to talk to. Very happy with using this service for such a big purchase. Would hire again.

I haven't used a Geek Squad in a long time but when I had this TV mounted over the fireplace you needed to know what you were doing. And these guys definitely did.

The Geek Squad technician's are professional and friendly. They are also following all the Covid regulations They installed my 75 inch Samsung and Sound Bar perfectly. We were pleased at the suggestions they made. i would recommend them to family and friends without a doubt.

Best Buy sources out this service to local companies. Dylan installed mine . He’s great ! Very happy with his professionalism and information.

This was a great service, delivered my new tv, wall mounted it and made sure it connected to all of my devices and they even fixed my soundbar set up so that it works properly.