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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 38,689 reviews
  • Rated 5 out of 5 stars

    Easy and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, with clear and timely communication. I appreciated the effort and the ease of the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I already did this. The guys were great! Very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and did a great job installing the mount and TV. Also made sure TV was operating before they left and I had a basic understanding of how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. On time and installation was completed in a clean and professional manner, insuring proper mounting to stabilize TV. Completely justifies buying Total Tech membership, which covers the cost of the installation and gets you so many more benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were friendly and onetime. neat and organized and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents was very knowledgeable about the TV and the installation of the bracket. We have no complaints. They did an excellent job and I recommend the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, and they knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture and is the right size for my room , easy to use and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a nice job mounting the new flat screen tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and presentable. These guys know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job mounting our TV. It was kind of difficult because it's in a corner and the house has over 100-year-old plaster. But they were able to do it and it looks wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents mounted and set up my TV. Everything is working great and I enjoy it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 members of the Geek Squad that came to mount my tv to the wall were nothing short of great! They were very quick, knowledgeable and professional. They provided me with good suggestions and answered all of my questions. They were also very pleasant to have in my home. Thank you for a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TVS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed all our TVS (7). He was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman, Sade, that installed the TV on the wall was terrific. He was very knowledgeable and did a great job. So good, in fact, I got a second TV and wall mounting bracket, and asked for only him to do the installation, I would wait just for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very professional in the set up the amount of time it took was a little difficult to hang but they got up there thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were careful, knowledgeable and worked quickly. They even made some recommended changes to the basic TV settings to ensure better picture quality, were great at explaining the various settings on the TV (no operator's manual was included) and did their work in a professional but friendly fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and so helpful. Very experienced and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and Roy were unbelievable in their assistance yesterday. They had the daunting task of mounting two tv's(one 85 inches) and connecting a surround sound system. They were very quick to provide me with reasonable answers to all of the questions and concerns I had for both of them. Highly recommend Geek Squad installation in the future!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Installation

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon walking in the door The Geek Squad displayed knowledge of the product and installation strategies that fit our requirement. They were professional, informative and determined to meet our needs.

    I would recommend this to a friend